Nalley Toyota of Union City

Manager Michael Saiz is wonderful. His staff is very professional and helpful. This was a great experience. When I had a problem. Mic kept his word and was always there to help us professional and helpful. This was a great experience. When I had a problem. Mic kept his word and was always there to help us More

Quintone was very knowledgeable about the vehicles I looked at. His level of customer service was phenomenal!!! The whole experience was great. I would recommend him to any and everyone that is in the m looked at. His level of customer service was phenomenal!!! The whole experience was great. I would recommend him to any and everyone that is in the market for a vehicle. More

I had test driven a Camry with another sales rep and returned to speak with him. He was not at hand and as luck may have it, I was referred to Chris Howard. He takes car selling to another level. Rather returned to speak with him. He was not at hand and as luck may have it, I was referred to Chris Howard. He takes car selling to another level. Rather than receiving a sales pitch, I felt I was receiving friendly advice, honest information, and his take on the various vehicles. Chris is confident enough to voice his thoughts on each vehicle, but also considerate enough to let one make his own decision. He had the patience to not only take me test driving in several vehicles, but also my wife when I returned with her the following week to come to a final decision. Chris has done everything in the book to help us find the right vehicle. Unfortunately the sales management team didn't feel it necessary to quote a price that was in line what other dealerships are offering, regardless, I feel Chris has gone above and beyond and I am still hoping he will find a way to get us the car we want and can afford! I will update once we are driving a Toyota! More

I visited Toyota of Union City primarily to refinance my vehicle. Well, the sales representative that I was assigned to tried everything possible to satisfy me. I purchase a 2010 Toyota Camry a year ago and vehicle. Well, the sales representative that I was assigned to tried everything possible to satisfy me. I purchase a 2010 Toyota Camry a year ago and the vehicle had a negative equity of $17,000. I was informed I will not be able to get financed with any bank, unless I purchase a newer vehicle and increase my payments. Well, my line of business deals with alot of negotiating and common sense logic and that logic did not satisfy me and I was not in the mood to increase my payments. Then a young man by the name of Nick Cantwell intervened and negotiated and provided logic regarding increasing the payments. Yes!!!! sound reasoning and a healthy program that was introduced helped me to purchase a newer vehicle(2014) and now I have positive equity!!! I will be returning with( making payments on time) within 6 months to purchase another 2014 vehicle and my payments and interest rates with be greatly reduced. Now, keep in mind the deal only increased my payments by alittle. Why should you visit Toyota of Union City and join the Nick Cantwell fan club? Simply, because it works!!!! They are the best and they have their trophy to confirms that. More

Toyota of Union City, specifically, Lawrence Crawley, did a wonderful job with helping me purchase a car at resonable price. With my bankruptcy status, they made my experience easy without the hassles. Mr. C a wonderful job with helping me purchase a car at resonable price. With my bankruptcy status, they made my experience easy without the hassles. Mr. Crawley was honest about what he could do for me and there was no haggling. The courts gave me a budget and he was able to help me meet that budget. I would recommend him and this dealership to my friends and family. Overall, this was a good experience. More

I want to discuss a recent experience I encountered at Toyota of Union City, GA. After six years of being in business and pursuing my doctoral degree, Mr. Rozier called me from the Internet Sales depart Toyota of Union City, GA. After six years of being in business and pursuing my doctoral degree, Mr. Rozier called me from the Internet Sales department. He was thorough and a great listener. I place great value on my time so I do not have time to waste. He found the car that met my needs and lifestyle. I do not enjoy the car buying experience for the notion of receiving critical information to make good decisions. Mr. Rozier loves his job and is authentic and transparent in his efforts. In my opinion, he and his staff are the epitome of what the car buying experience should be about. I only hope that is willingness and ability to serve is clients transcend to immediate success and more professional opportunities. The next car I buy will be a Toyota and I hope I find Mr. Rozier to assist me. If not, I probably will not purchase because I place great value on customer service. I wish Mr. Rozier and the Toyota of Union City the best moving forward and may the wind always be at Mr. Rozier's back. He is truly the best that life has too offer. More

We were in the market to purchase a new/used vehicle. We are trying to rebuild our credit again after going through bankruptcy last year. After going to three dealerships and was told we can't qualify for a are trying to rebuild our credit again after going through bankruptcy last year. After going to three dealerships and was told we can't qualify for a brand new car and we needed to put a lot of money down or trade in our truck to purchase a used vehicle. We did not want to have a huge payment for the used cars they were offering us. You can imagine our frustration so when Chris Howard called me on the phone and told me he could help us out I was skeptic at first and said okay we will give it one more shot. We got to the beautiful showroom and was greeted by friendly people there and Chris was amazing he answered all our questions and best of all he did what he promised. We are now enjoying our brand new Toyota Camry with little money down and a descent payment. I will recommend all of our friends and family who are interested in buying a car to go to Toyota of Union City. I'm so happy I gave them a chance and now very pleased. Keep up the good work Chris and staff at Toyota of Union City. More

Chris Howard called me back immediately after my online inquiry to help me with my questions, we finalized the deal in 2 days! Outstanding job Chris! Regards, Douglas B inquiry to help me with my questions, we finalized the deal in 2 days! Outstanding job Chris! Regards, Douglas B More

My reason for giving this rating is because the experience we had from the minute we got out of our car until we left was nothing less than superb. Nick Cantwell is the best. I have purchased many experience we had from the minute we got out of our car until we left was nothing less than superb. Nick Cantwell is the best. I have purchased many cars in the past from many other places in and out of the state but, never have I received the type of service I received from Nick Cantwell as well as the manager Mic. What I liked about Nick is that he was very confident that he would get me in a car and he did. He was very kind, profession and personable and I felt that he genuinely cared about us as individuals. He is such a fine young man. No faking or just trying to get a sale. The manager Mic truly made us feel at home and was so kind. They truly made me happy. I recommend Nick to everyone. He will take good care of you and do everything within his power to get you in a car. More

I had an amazing experience from the initial phone call that I made on a in June 2013, when Chris answered my call. His knowledge of the Toyota brand was impressive that it eased the doubt that I have for that I made on a in June 2013, when Chris answered my call. His knowledge of the Toyota brand was impressive that it eased the doubt that I have for car salespeople. I spoke with him on a Tuesday and was driving off in my new Camry that Friday. This was and easy and comfortable purchase for me, I had reservations about entering a car lot and being attacked by the sales vultures that lurk around waiting on their prey to arrive. But I didn't experience that at all at Toyota of Union City, Chris Howard walked me through every step and indicated that he wanted to make sure that I was qualified to purchase before making any car selections or promises, he said he didn't want to waste my time and wanted me to understand the process. I truly appreciated his honesty and respect for my time. After getting the daunting paperwork out of the way, we were off to the lot to select my Camry. Chris fought hard to get the color that I wanted and made it happen. He called the next day to tell me that my Camry was ready, he walked me from bumper to bumper explaining every interior and exterior function of the car. It's been a little over a month since purchasing and Chris has followed up to make sure that I'm as happy as I was when I drove away in my Camry. It's gets know better than that...thank you Chris, AWESOME job! More