Nalley Toyota of Union City
Union City, GA
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Surprised and blessed When my wife and I entered the dealership we were actually scared and unsure. Other car dealerships in the past have always came with a smile but rail When my wife and I entered the dealership we were actually scared and unsure. Other car dealerships in the past have always came with a smile but railroaded us. When we first entered, the staff was very friendly and helpful. We were impressed with the fresh fruits, rolls and coffee. Ronald Steele treated the both of us like family. There was just something beyond just the sell of the car that comforted us about him. He could feel that we had been burn so many times and felt hopeless; but told us not only about our situation he showed us a future way of not making the same mistakes about continuing to have bad credit. Again he looked at the whole picture of who we were and not just our present circumstances. When I realized that he had helped me to purchased my first new car at age 58 I cried. I am so grateful to him and all of the staff who made this seemly impossible dream become a reality. Thank you, Thank you. Randall,Theaster More
My new car experience at Toyota Union City As a handicap person, I was treated with respect and care and they work with you to make your dream possible.. They were trustworthy , honest, no game As a handicap person, I was treated with respect and care and they work with you to make your dream possible.. They were trustworthy , honest, no games. When they said your purchase can happen, you can belive that. More
purchase a New car Chris rozier was the sale person i can in for check engine light left in 2015 camery he was the greatest experience i ever had buying a car thanks Chr Chris rozier was the sale person i can in for check engine light left in 2015 camery he was the greatest experience i ever had buying a car thanks Chris More
Phenomenal Turnaround I had a phenomenal experience with Edd Green. They did their very best to make the most out of an impossible situation. Edd and his colleagues left me I had a phenomenal experience with Edd Green. They did their very best to make the most out of an impossible situation. Edd and his colleagues left me satisfied. I love my car and their service. They did a great job and helped me out so much. More
I came in for a 30,000 mile check-up but Chris Rozier came up to me and asked if he could get me into a new vehicle for what I was currently paying now could I have business with him? I have Chris Rozier came up to me and asked if he could get me into a new vehicle for what I was currently paying now could I have business with him? I have a new 2015 Toyota Corolla for close to what I was paying before. The process was friendly and courteous throughout. Chris was great! Also, the young lady in financing was great also and I really appreciated her breaking things down for my understanding. More
Satisfied Customer Key Inoma gets an A for effort. I had picked out the vehicle on line an came prepared with the deal I wanted to make & the interest rate I wanted to p Key Inoma gets an A for effort. I had picked out the vehicle on line an came prepared with the deal I wanted to make & the interest rate I wanted to pay. HE WORKED VERY HARD to negotiate this deal between the Finance Mgr & Myself and worked diligently to find a loan agency with the interest rate I needed. HE NEVER SHOWED ANY FRUSTRATION OR TRIED TO PRESSURE ME. Although the wait time became long at times, I was satisfied with the end result. More
Chris Rozier an excellent Seller. I was treat like a Queen by Mr. Chris Rozier, He picked me up from the house in the car that I bought. He was an excellent seller and if anyone is the I was treat like a Queen by Mr. Chris Rozier, He picked me up from the house in the car that I bought. He was an excellent seller and if anyone is the market of buy a car I would suggest that you go to Toyota of Union City, Georgia and ask for Mr. Chris Rozier. More
it was great From the time I walked in I felt welcome and not pressured.The manager was friendly along with the staff.they worked with us to get a great car we cou From the time I walked in I felt welcome and not pressured.The manager was friendly along with the staff.they worked with us to get a great car we could afford. More
Never gave up on negotiations for me I went in to refinance my car and Key Inoma got me in a new 2015 upgrade corolla. And I am loving this corolla better than the last one. Key was very I went in to refinance my car and Key Inoma got me in a new 2015 upgrade corolla. And I am loving this corolla better than the last one. Key was very knowledgeable about the car and made this car buying experience easy and fun and friendly. He never gave up on getting me the best deal possible.everybody was so friendly from the time I walked in to when I got my new keys to my 2015 corolla. "Great Job , Gracias!" More
OUTSTANDING SERVICE from Julio Narvaez I generally do not write review because, not all experiences is exceptional. However, I must say that my experience at Toyota of Union city started ou I generally do not write review because, not all experiences is exceptional. However, I must say that my experience at Toyota of Union city started out with me feeling that I was being HUSTLE! by a promotional marketing service that Toyota had at the site at the time I was looking to purchase my new truck. So I walked away with no intention of returning and taking my money elsewhere. However, that quickly changed by a sale professional name Julio Narvaez. He contacted me as a follow up a few days later. I explained my feeling about doing business there. And he apologized and asked me to come in, so we can sit down and discuss my needs, which I agreed to do. Now, I am going to sum up my experience with Julio “OUTSTANDING SERVICE - WOW!”. He stated that he would work hard to get me into the vehicle that I needed with a payment that I can afford on a 2015 Tundra. I must say, he did work hard and in all cases when things seem that it was going outside my favor, he turn it around and deliver my needs without dropping the ball or going back on his commitment to deliver OUTSTANDING SERVICE. I was so happy with the service and my new truck, that contacted him a few days later to purchase another vehicle for my wife. Once again the service was OUTSTANDING, with payments I can afford. I purchase a Camry. My wife and kids were so happy with the purchase. If ever you need to purchase a vehicle without feeling like the dealer is only in business for themselves and will not work with you, go see Julio Narvaez at Toyota of Union City. You will have the same experience and will see that I am not kidding about professional and OUTSTANDING SERVICE. I could comment all day on the service but, I think you need to experience for yourselves. Thanks Julio. More
