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Nalley Toyota of Union City

Union City, GA

4.6
825 Reviews

4115 Jonesboro Rd

Union City, GA

30291

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Showing 825 reviews

December 22, 2024

Took way too long for oil change. I booked online for 8:40 am. When I arrived at 8:30 am service advisor said I was scheduled for 8:00 am!!!!!! He said the online system was having is More

by Gmen19027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield, Omar Rosales
December 20, 2024

Couldn’t meet my needs. Not satisfied with the way things were handled. I had to take my car somewhere else to before serviced More

by Hand1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager , Clyde Chapman, Jeff Davenport, Omar Rosales
Jan 01, 2025 -

Nalley Toyota of Union City responded

Thank you for sharing your feedback. I’m sorry we were unable to meet your needs and that you felt the situation was not handled to your satisfaction. Providing excellent service is our priority, and I regret that we fell short. I’d like the opportunity to understand what happened and work toward making things right. Please don’t hesitate to reach out to me directly. Bruce Benn General Manager Nalley Toyota Union City 678-216-0141

December 20, 2024

Agent was very informative about my vehicle. Nelly Toyota dealership knows that I depend on them to keep my vehicle in A1 condition. More

by mdshepherd35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman, Jeff Davenport, Omar Rosales
December 20, 2024

I don't spend much time here. They are truly efficient. They also are great at saving you money. More

by Ericaandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
December 20, 2024

Schedule was on time and I left in a timely manner. Work done was explained accordingly. More

by Dpeck59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
December 18, 2024

I went in with my mind set on a Toyota Camry and I left with the exact one I wanted! More

by Chynabell07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Kemp
December 16, 2024

Highly recommended! We recently had a pleasure of visiting Nally Toyota Union City, and we must say the experience was outstanding. From the moment we walked in we were More

by barajasauto1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kenner
December 15, 2024

Awesome awesome great service great everything was wonderful just need less wait time great great great More

by Betty.penn913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Freeman
December 15, 2024

They were kind, courtesy and knowledgeable. My service did not take an extremely long time. More

by ddtremble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander Ortiz
December 13, 2024

Brian was very helpful and assisted me with everything In a respectful manner, Excellent service. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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