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Nalley Toyota of Union City
Union City, GA
882 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 24, 2025
When I first started the process, I’ll admit I was a little apprehensive because there was some change in representatives, and I felt like it might turn into a bait-and-switch situation. But then Paul W little apprehensive because there was some change in representatives, and I felt like it might turn into a bait-and-switch situation. But then Paul Williams reached out, and from that moment on, everything was smooth sailing. I contacted Paul on Thursday to get my process started because my schedule is crazy—I’m only in town for two days at a time, so I don’t have the luxury of multiple dealership visits. Paul made it easy. I was able to find my car online, schedule the appointment, and start the paperwork all before walking in. When I got to the dealership, the process was fast and efficient—within two hours, I was driving away in my new 2025 Toyota Corolla with ZERO money down. Special thanks to Paul Williams and William Marbury, the Finance Director. If you’re in the Atlanta metro area and looking to purchase a car, I highly recommend this team. Professional, efficient, and truly top tier! More
by Daina C
Employees Worked With
Paul Williams
August 20, 2025
Debbie was great in service from when I walked in to paying, she kept me in the loop during the install process the whole time. There was a great spot for me to work while I waited with good internet. T paying, she kept me in the loop during the install process the whole time. There was a great spot for me to work while I waited with good internet. Thanks Nalley! More
by PhilBATL
Employees Worked With
Debbie Freeman
July 15, 2025
Had an unpleasant maintenance experience. It took almost 5 hours for an oil change, air filter change, and alignment. After the long wait, the alignment issue was still not fixed (I honestly It took almost 5 hours for an oil change, air filter change, and alignment. After the long wait, the alignment issue was still not fixed (I honestly wonder if any work was done at all). Reached out via email, and phone, and I was told (by “Ashley” a rep) that a service manager (“Derby”) will get back to me, that they were assisting another customer at the time when I called (this call was at 1:22PM). Almost 24 hours later, I have still not gotten a call back. My email that I sent immediately after the “service” has still not been replied. I have been there for my 5k, 10k, 15k, and 25k mile services. I actually drive 30 minutes just to get there. After this unpleasant 30k service, I will not be going back! For full disclosure I was offered a $75 credit for the wait, but with the added neglect it feels like I should have rejected it all together. More
by Egbeyong
Employees Worked With
I don’t know
