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Nalley Toyota of Union City

Union City, GA

4.7
849 Reviews

4115 Jonesboro Rd

Union City, GA

30291

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Showing 849 reviews

March 31, 2025

I had a seat belt issue and it should have been under warranty but they said it rattled and I must have dropped something in it and they refused to check it without charging me $400. I purchased the tool More

by j_mcgraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clyde Chapman
March 30, 2025

Had a great experience. My salesman and the finance officer was great. Would recommend 100% More

by Carlmorris2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian
March 25, 2025

CALEB KEMP was GREAT ! !!! He was very attentive and patience with me. I will differently refer a friend More

by almon.melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Kemp
March 21, 2025

Matt Ross, the service adviser has been really great. The service for dropping me home is a good asset to the company. We'll always always use Nally to buy my cars in the future. More

by Terry1517T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew ross
March 16, 2025

Excellent sales team, Excellent atmosphere, excellent finance team. The made everything easy and simple. Frankie Alvarez was a tremendous help. More

by lbmckinnie
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Alvarez
March 06, 2025

I honestly did not think I could qualify for a car. The dealership worked very hard in getting a car that I could be satisfied with. Thank you for the second chance. More

by Dannstep2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey and Raykid
March 03, 2025

Jazmin was an excellent service manager Really took her job to heart Enjoy her spirt and work ethnic Made me smile 😊 Will definitely be coming back👍 More

by Deeksmith2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
February 15, 2025

There’s no service department that measures up to Nalley’s Union City. My service advisor, Vick Smith is a wealth of information with common sense explanations to make the complexity of a vehicle sim More

by harrisbrown.lat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vick Smith, Clyde Chapman
February 14, 2025

Awesome service from Debbie Freeman, I really appreciate her making sure that everything was taken care of with my vehicle and the recall appreciate your experience your time and your patience with me kudos More

by Ladyblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Freeman
February 14, 2025

With the help of Caleb Kemp, I was able to give my wife the best Birthday gift ever. Thank you for excellent service! More

by Vee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Kemp
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