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NYE Volkswagen - Service Center
Rome, NY
132 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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132 Reviews of NYE Volkswagen - Service Center
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Verified Customer
June 16, 2024
Always have a nice experience with the NYE service team they’re very customer focused! Staff is always very informative.! they’re very customer focused! Staff is always very informative.! More
by PDAIUTO
Employees Worked With
June 14, 2024
Dropped the car/key off Monday evening for a scheduled Tuesday morning recall appointment. Never heard from them. Stopped in Wednesday afternoon and picked up my key after learning it was ready. Tuesday morning recall appointment. Never heard from them. Stopped in Wednesday afternoon and picked up my key after learning it was ready. More
by DCABIC
Employees Worked With
Don't recall who I talked to.
June 09, 2024
Personal attention was very important, the staff was over the top ! No waiting,. The time spent waiting for my car to have an inspection was very pleasant in beautiful waiting room. Staff was excellent and w the top ! No waiting,. The time spent waiting for my car to have an inspection was very pleasant in beautiful waiting room. Staff was excellent and work on my car was the same! More
by BBEACH7
June 08, 2024
As always, everyone was friendly, helpful and courteous when I brought my car in to be serviced, My car was covered from being parked under a tree and one of the men in the service department (I believe it when I brought my car in to be serviced, My car was covered from being parked under a tree and one of the men in the service department (I believe it was Jon Shapiro) hosed it off for me even though they no longer wash cars as part of servicing a car. That was definitely above and beyond and greatly appreciated. More
by LOVEJOY988
Employees Worked With
June 08, 2024
Everyone was very nice and helpful and explained what was going to be done to the car going to be done to the car More
by DDEHIMER
Employees Worked With
June 03, 2024
As always great service! Knowledgeable and well trained staff, respectful, and communicate well about my vehicle and anything it may need. My whole family brings our cars her Knowledgeable and well trained staff, respectful, and communicate well about my vehicle and anything it may need. My whole family brings our cars here and always trust them with our vehicles and services. More
by jason.kunkle
Employees Worked With
Jim Guzzardo
