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NYE Volkswagen - Service Center

Rome, NY

4.7
142 Reviews

142 Reviews of NYE Volkswagen - Service Center

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October 24, 2024

Great service in reasonable time. Friendly staff. Explained problem and solution well Thank you very much. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 21, 2024

Fine service, easy to work with, satisfied and nice to do anything the car needs More

by amina191963
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Awesome service work done! Thank you for taking such great care of my car! I really appreciate NYE! More

by C021957W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Very friendly and professional staff. Quick response for service of my vehicle .Would recommend the service department. More

by WALLYDRIVER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

I took my car in to be looked at for being sluggish back in July and was recommended to have a new air filter and spark plugs. I got a new air filter. 3 months after the car does the same thing but with all More

by cuddlyred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tami Rickerson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

NYE Volkswagen responded

"Cuddlyred" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 04, 2024

Very quick very pleasant women helped I asked a question she answered it nice place to do business More

by sbovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had my inspection done don’t know the persons name
Oct 11, 2024 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 01, 2024

The service department was friendly and accommodating. This made my visit fast and efficient for me. More

by NYOKALYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
Oct 11, 2024 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 30, 2024

Quick, easy and friendly service. They were able to complete the recall while I was already there without having to return for a second appointment. More

by Sarrabee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
jadah gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Guzzardo
Oct 11, 2024 -

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 28, 2024

Always quick and friendly service. Usually done in under one hour and the prices are reasonable. More

by mnavin0599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
September 28, 2024

Service department is excellent. They have time and time again went above and beyond when I have required service. More

by geoff.welsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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