NYE Volkswagen - Service Center
Rome, NY
132 Reviews of NYE Volkswagen - Service Center
I had excellent service at NYE VW. Tami was very helpful and that was much appreciated. Tami was very helpful and that was much appreciated. More
All of the service reps were very friendly. A regular service turned into a transmission repair. Everyone was very accommodating and provided me with a nice loaner. I also appreciated the upda A regular service turned into a transmission repair. Everyone was very accommodating and provided me with a nice loaner. I also appreciated the updated emails and phone calls on the status of my vehicle. More
Excellent service! They kept me informed during the entire process. I would recommend their services. They kept me informed during the entire process. I would recommend their services. More
I've been a customer this VW dealership for almost 20 years and 5 new vehicles, all of which I enjoyed having and driving! Even though it has changed ownership 3 time it has always been my choice, due to years and 5 new vehicles, all of which I enjoyed having and driving! Even though it has changed ownership 3 time it has always been my choice, due to the excellent service department and sales force! I look forward to doing more business in the future! More
Excellent service and great customer service. Very prompt and ready when they said! Would come back again! Very prompt and ready when they said! Would come back again! More
Set up service appointment online. Was quick and easy. Went in for service and was told how long it would take. Service was great and done on time. Was quick and easy. Went in for service and was told how long it would take. Service was great and done on time. More
I was not very happy about the lack of communication between myself and the manager. I had to call all the time to find out what the status was on my vehicle. It was suppose to only take a week. It was between myself and the manager. I had to call all the time to find out what the status was on my vehicle. It was suppose to only take a week. It was there almost a month. Unacceptable. Not a happy customer. More
No problems everything went well. I was in an out in about 45 minutes. Thanks I was in an out in about 45 minutes. Thanks More
Brought my car in for a simple interior service as per part of my car deal, and although they completed the task, my car was damaged in the process. I was not made aware that the technician had damaged my part of my car deal, and although they completed the task, my car was damaged in the process. I was not made aware that the technician had damaged my interior and The attempt to fix the damage was very poor, and not mentioned to me. I had to bring the car back after making it 5 minutes down the road, to have service take note of the damage for replacement. I was told The part is currently on order and will be replaced at no charge to me. I am unsure if I will be bringing the car back to nye Volkswagen for future service. More