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NYE Volkswagen - Service Center

Rome, NY

4.7
132 Reviews

132 Reviews of NYE Volkswagen - Service Center

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November 25, 2024

Very friendly and efficient service. Tina was very pleasant and easy to work with. I did not feel pressured or rushed. More

by MYWORLDVINTAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Pleasant experience at Rome NY VW got an oil change quickly and efficiently all good More

by graub613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Tami was very helpful scheduling my appointment and checking me in when I came in. The service was quick and I was on my way. Thank you VW for great customer service. More

by STORMYNA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Great experience! Always enjoy and will continue to get my vehicle serviced here. Nice waiting area! More

by mike@kaalekahi-adams.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

The dealership is easy to make an appointment at and Tammi was very nice and helpful. More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Very good customer service at nye auto thank you so much for the loaner 🚗 mary and Pasquale Ristagno More

by LINOITAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Superior service. Everyone is outstanding from parts department to service department. Will do business again. Thank you. More

by SG2017SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Great experience at NYE VW will continue to buy and have my vehicles serviced! Great people! More

by chrisbeasock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Outstanding job and performance. Couldn’t asked for better service. I even was provided with loaner. Thanks More

by SG2017SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 25, 2024

I am very pleased with the staff and communication with staff and the fast work they did and do More

by princessofpower02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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