NYE Volkswagen - Service Center
Rome, NY
153 Reviews of NYE Volkswagen - Service Center
Diagnosed problem with vehicle in a timely manner. Assured vehicle was safe to drive. Waiting for parts to complete the work. Was told there was a $150+ charge for diagnostic appointment. I can unders Assured vehicle was safe to drive. Waiting for parts to complete the work. Was told there was a $150+ charge for diagnostic appointment. I can understand the charge if I was not going to bring car back for the needed work but since I'm spending over $400 for service work I questioned why the charge could not be reduced. More
Very quick and efficient service. Vehicle was done within a very timely manner. Staff were all very friendly Vehicle was done within a very timely manner. Staff were all very friendly More
The dealership was clean and well maintained. Jon explained what they would be doing and what it would cost. He seemed very professional and well organized. Jon explained what they would be doing and what it would cost. He seemed very professional and well organized. More
Excellent service. Knowledgeable and reasonable. I travel 2 hours to have my 3 VWs serviced by Nye. Yes, there are dealers closer but no one that I trust as much from e Knowledgeable and reasonable. I travel 2 hours to have my 3 VWs serviced by Nye. Yes, there are dealers closer but no one that I trust as much from experience. More
Professional, courteous service that I would recommend to family and friends. Jon went out of his way to make sure I had a loner vehicle if it was necessary. A pleasure to work and do business with Nye Volks family and friends. Jon went out of his way to make sure I had a loner vehicle if it was necessary. A pleasure to work and do business with Nye Volkswagen and Jon. More
Very efficient, honest and friendly. I always feel as though I get the best service here. I always feel as though I get the best service here. More
Appointment made for annual inspection. Upon arrival noted car needed alignment. Service completed in a timely manner. Service was good. No issues. Upon arrival noted car needed alignment. Service completed in a timely manner. Service was good. No issues. More
I've been buying VWs from this shop for nearly two decades. The service department in the last 5 - 10 years especially has been great to work with. They are always friendly, fast, and take time to ans decades. The service department in the last 5 - 10 years especially has been great to work with. They are always friendly, fast, and take time to answer any questions I have. More
John is the best service advisor ever. John equals greatness of all kinds in the auto industry Get this man raise a couple bucks an hour John equals greatness of all kinds in the auto industry Get this man raise a couple bucks an hour More