NYE Volkswagen - Service Center

Tina and the Service team really saved me this week. I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswa I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswagon right around the corner for me in new Hartford. Thanks again. More

Courteous and friendly. Tammy was very nice. Would recommend to friends and family for service needs. Tammy was very nice. Would recommend to friends and family for service needs. More

Very fast and efficient. Easy to schedule an appointment and the service advisors let you know what’s going on and what to expect Easy to schedule an appointment and the service advisors let you know what’s going on and what to expect More

Excellent Dealership. Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeabl Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeable caring service department. Will make sure you are satisfied or make it right. Tami did a excellent job explaining everything. Jon is always available if I have any concerns or questions, I know he will take care to make sure I'm satisfied. More

Great dealership! The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. More

Excellent Service as always! !! Treated very well, Thank you to the service staff at NYE VW of Rome!! !! Treated very well, Thank you to the service staff at NYE VW of Rome!! More

Very friendly and helpful staff. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. More

The whole experence was great. Tina did a great job explaining everything. Was in and out pretty quickly. I do think the door harness shouldn't have to be replaced in 3 years. I ha Tina did a great job explaining everything. Was in and out pretty quickly. I do think the door harness shouldn't have to be replaced in 3 years. I had it replaaced 3 years ago More

I am always happy with the service I recover at Nye. Everyone is so courteous and respectful. Everyone is so courteous and respectful. More

Great salesman he didn’t have the information he went to find out for me find out for me More