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NYE Volkswagen - Service Center
Rome, NY
168 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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168 Reviews of NYE Volkswagen - Service Center
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June 06, 2025
Excellent Dealership. Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeabl Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeable caring service department. Will make sure you are satisfied or make it right. Tami did a excellent job explaining everything. Jon is always available if I have any concerns or questions, I know he will take care to make sure I'm satisfied. More
by Kstreeter0
June 05, 2025
Great dealership! The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. More
by LOUMAR1954
Verified CustomerEmployees Worked With
June 02, 2025
Very friendly and helpful staff. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. More
by rdite
Employees Worked With
June 02, 2025
Excellent Service as always! !! Treated very well, Thank you to the service staff at NYE VW of Rome!! !! Treated very well, Thank you to the service staff at NYE VW of Rome!! More
by stephen71591
Employees Worked With
June 01, 2025
The whole experence was great. Tina did a great job explaining everything. Was in and out pretty quickly. I do think the door harness shouldn't have to be replaced in 3 years. I ha Tina did a great job explaining everything. Was in and out pretty quickly. I do think the door harness shouldn't have to be replaced in 3 years. I had it replaaced 3 years ago More
by JSCHA13875
Employees Worked With
May 29, 2025
I am always happy with the service I recover at Nye. Everyone is so courteous and respectful. Everyone is so courteous and respectful. More
by jbloomquist
May 25, 2025
Great salesman he didn’t have the information he went to find out for me find out for me More
by MJAYBEERS
May 15, 2025
They are a pleasure to work with every time I’ve needed assistance with the car. They go above and beyond and really put in the extra effort assistance with the car. They go above and beyond and really put in the extra effort More
by MRENNIE2
May 10, 2025
I could write all day. From Tammi’s constant communication to the fact she was pleasant . Professional , genuine. Took time to answer all my questions and worked with me to From Tammi’s constant communication to the fact she was pleasant . Professional , genuine. Took time to answer all my questions and worked with me to have a vehicle when they had to keep mine. I can’t say enough about the service here . More
by MRENNIE2
Employees Worked With
Other Employees :
Even the mechanics sending a video and explaining everything
May 10, 2025
Making appointment was very easy. Service department was professional and very friendly. Would highly recommend! Service department was professional and very friendly. Would highly recommend! More
by PKRAHAM
Employees Worked With
