NYE Volkswagen - Service Center

The staff was very helpful, and they had me on my way in a very short time! As a pleasant and unexpected bonus, they did not charge for the alignment check (which showed no alignment issue). a very short time! As a pleasant and unexpected bonus, they did not charge for the alignment check (which showed no alignment issue). More

I have leased and purchased 5 vehicles from NYE VW. I wouldn’t go anywhere else! The customer service and service department are awesome! I recently worked with Niko Costello and Mark Cioch to purch I wouldn’t go anywhere else! The customer service and service department are awesome! I recently worked with Niko Costello and Mark Cioch to purchase a 2024 Tiguan. What a great experience! They’re the BEST! I would recommend Nye VW to anyone looking to lease or buy! More

I felt like I wasn’t listening to about my issue with the car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. T car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. Tried to tell her and she just said it is not the car. I wanted new windshield wipers and they were never put on. After I asked about them she was going to go get them (for me to put on) 🙄but at that time I said I’ll wait and do it with my oil change More

AAA++ Fast in and out service. Tina in service is always awesome and a delight to deal with thanks for making it so easy. Tina in service is always awesome and a delight to deal with thanks for making it so easy. More

NYE VW of ROME consistently delivers exceptional service to their VW customers. The mechanics are experts that are the best in the business. Extended "thank you" to Chadwick (expert mechanic) and Tina Ceklo to their VW customers. The mechanics are experts that are the best in the business. Extended "thank you" to Chadwick (expert mechanic) and Tina Ceklovsky (assistant service manager) coordinating my appointment requiring multiple services. Highly recommended !!! More

They went above and beyond. I have a 2015 VW Passat tdi diesel that was throwing codes unable to be inspected. Mind you I didn’t buy this vehicle there. They informed me the emi I have a 2015 VW Passat tdi diesel that was throwing codes unable to be inspected. Mind you I didn’t buy this vehicle there. They informed me the emissions were warranties by VW until 11 years and 162k miles based on the VIN because of a lawsuit in the past. They not only fixed my issues free of charge. The resolving of said issues allowed the check engine light to clear and they inspected my car free of charge as well. 10/10 will buy a car from them when I need one in the future More

Amazing job with my Tiguan! ! Always profession and super friendly. I appreciate John, Tina ans the entire service team at NYE Volkswagon ! Always profession and super friendly. I appreciate John, Tina ans the entire service team at NYE Volkswagon More

Tina in service was able to help me with my concerns about my car. I was very pleased with my visit. about my car. I was very pleased with my visit. More

Good customer service, clean and attractive location ,everyone is friendly and willing to help , good service over all . ,everyone is friendly and willing to help , good service over all . More

Nye service was very professional and helpful in fixing my tire in a timely manner my tire in a timely manner More