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NYE Volkswagen - Service Center
Rome, NY
137 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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137 Reviews of NYE Volkswagen - Service Center
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January 26, 2025
Very happy with the service I was in and out within five minutes, very friendly and knowledgeable. minutes, very friendly and knowledgeable. More
by rdite
Verified Customer
January 19, 2025
Quick, efficiency, friendly and professional! Always accommodating and understanding when I call. Knowledge and keep you updated throughout. Always accommodating and understanding when I call. Knowledge and keep you updated throughout. More
by sloreto1
January 10, 2025
Friendly, efficient and honest that's what I like in a car dealership..see you in the spring car dealership..see you in the spring More
by Bunmaid
Employees Worked With
January 10, 2025
Our Rome VW (Nye) has great employees, a very Knowledgeable service team, and a lovely facility. Oh ~ and pretty nice cars, too! My only concern is the cost ~ the hourly diesel rate very Knowledgeable service team, and a lovely facility. Oh ~ and pretty nice cars, too! My only concern is the cost ~ the hourly diesel rate very high (for me). More
by vickystockton7477
Employees Worked With
Other Employees :
Chris, my diesel guru!
January 03, 2025
The service department helped us with an unanticipated issue with our car on New Year's Eve. We were very appreciative!! issue with our car on New Year's Eve. We were very appreciative!! More
by cyndi_losurdo
December 18, 2024
Very professional, straight forward and excellent treatment. Tina took really good care of me as a customer. Very pleased with the service department and the quality job the mechanics perform. Overal treatment. Tina took really good care of me as a customer. Very pleased with the service department and the quality job the mechanics perform. Overall experience was an A+. More
by Dave
December 16, 2024
Tina helped my very first service experience at Nye VW in Rome to go absolutely perfect! She was so above and beyond helpful. It was a pleasure working with her. She really seems to care about her customers. Rome to go absolutely perfect! She was so above and beyond helpful. It was a pleasure working with her. She really seems to care about her customers. If she didn’t know an answer to a question, she’d ask someone there that did know. She was never condescending or made me feel uncomfortable in any way. I appreciated her kindness and attention to detail with my first VW vehicle. I am definitely going to go back to her. Nye VW has a gem with Tina. I hope she gets a positive response from her boss in some way. She truly deserves it! Thank you Tina for all of your help. I look forward to working with you again. More
by Cheryl
Employees Worked With
Other Employees :
The service manager Jon was also very kind and helpful. Thank you very much. I feel very welcomed to your VW family.
December 16, 2024
Always friendly and efficient. Have never had any issues and have no plans to go somewhere else in the future. Have never had any issues and have no plans to go somewhere else in the future. More
by nickvanlieshout92
Employees Worked With
December 09, 2024
Very friendly and accommodating. The service rep was confident in the work being done, and it was done efficiently and correctly. The service rep was confident in the work being done, and it was done efficiently and correctly. More
by erikmattox2
Employees Worked With
December 07, 2024
Tina was great, got the part I needed and got it done same day. She kept me posted throughout the day and had to do some extra work to get the part for my car from another dealer. Thanks for everything same day. She kept me posted throughout the day and had to do some extra work to get the part for my car from another dealer. Thanks for everything couldn’t be happier for such great service More
by courtneycorigliano
