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NYE Toyota - Service Center

Oneida, NY

4.8
364 Reviews

364 Reviews of NYE Toyota - Service Center

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November 03, 2024

Good experience car taken immediately and done within an hour for land tire rotation. Andrew was very efficient More

by USAFGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I question another employee about replacing my license plate holder and he refused to have it replaced More

by ATFROG4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew was very pleasant and personal
November 03, 2024

It was easy and quick. Judy was professional and efficient. We were on our way in less than an hour. More

by Dmaggi1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Horrible, I would give zero stars if allowed. There is clearly underhanded behavior going on at this dealership. More

by law1981.lw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Geaslin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Winters
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Good service 10 OK thanks Joan Baker Hamilton ny 3152732650 or 3158241128 See you in June More

by warrenbaker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 29, 2024

All was good. . . X x x x x x x x x x x x x x More

by LGARVEY1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 28, 2024

The employees in the service department at NYE are always very helpful and kind to me. They answer any questions I have and don't try to rope me into buying unnecessary services. I've never had a bad experie More

by Cw15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 27, 2024

No appointment but they got us right in for an inspection and alignment. Thanks so much! More

by jan.woodworth61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 27, 2024

Best experience in have had at a dealership. NYE Toyota knows how to treat their customers. Thank you More

by WICKEDCHIC74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 26, 2024

NYE TOYOTA HAVE BETTER I LOVE THE Customer service they provide to us really helpful and I will be coming all other services NYE TOYOTA IS WAY BETTER THE STEVE TOYOTA More

by WWAP2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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