NYE Toyota - Service Center

The service work requested was completed in a timely manner. All work was done and explained during pick up as the vehicle was a drop off. The vehicle on 10-19-23 had four rocker moldings repaired from manner. All work was done and explained during pick up as the vehicle was a drop off. The vehicle on 10-19-23 had four rocker moldings repaired from damage caused by the service lift at NYE. Subsequently, on the drivers side the panel has cracked since the panel was repaired and not replaced. I asked to have this addressed. The service manager stated this was not from the lift and that it could be repaired at their paint shop for 250.00. Rather than contesting this my wife took the car to the paint shop to set up an appointment where they gave her a quote of 1000.00. This certainly is not what I would call good service. This vehicle is only serviced by NYE Toyota. This damage was not caused by any other means. Again, Holly and the service work on the vehicle was excellent. More

Great communication and customer service skills from the first time I called to the minute I picked up my vehicle. Highly recommended! first time I called to the minute I picked up my vehicle. Highly recommended! More

Fast & friendly interaction. Reviwing options for any work was helpful and all information on vehicle history was helpful in making decisions. Reviwing options for any work was helpful and all information on vehicle history was helpful in making decisions. More

Nye Toyota in Oneida is a winner. Clean, comfortable waiting lounge with friendly and courteous staff. I appreciated the updates and help from my service advisor Judy. I'll be choosin Clean, comfortable waiting lounge with friendly and courteous staff. I appreciated the updates and help from my service advisor Judy. I'll be choosing Nye again. More

I’ve been very happy with my total experience with NYE Toyota from the purchase of my new Tacoma to first scheduled maintenance appointment. Toyota from the purchase of my new Tacoma to first scheduled maintenance appointment. More

Very efficient. All questions answered. Very nice staff. Friendly. Relaxing atmosphere. Hot drinks available. Kids corner for the little ones. All questions answered. Very nice staff. Friendly. Relaxing atmosphere. Hot drinks available. Kids corner for the little ones. More

Everything went extremely well. I am pleased. All questions were answered. I will not hesitate to return I am pleased. All questions were answered. I will not hesitate to return More

Employee was kind, but lengthy for a scheduled time slot. Waited 2 hours for oil change appointment with tire rotation. Usually takes 45 minutes.. Waited 2 hours for oil change appointment with tire rotation. Usually takes 45 minutes.. More

Always friendly and helpful. They keep me updated each step of the way and explain what needs to be done. They keep me updated each step of the way and explain what needs to be done. More