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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
892 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 892 reviews

October 12, 2025

Great service and communication after work began on my truck. Great experience overall as usual. More

by bootsyandangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 12, 2025

Easy, easy, easy! ! I was very comfortable speaking with service people. The waiting area was good for everyone whether you needed just a chair, table for computers, More

by bonnricc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 10, 2025

Samuel greeted us in the parking lot and was very knowledgeable about the Toyota we were interested in. He made a sale and made our experience very special. More

by melissacrist1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hersam
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Oct 10, 2025 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 10, 2025

Holly Johnson was friendly, courteous, and helpful. The mirror replacement went of without a hitch and I was on my way More

by JBARKER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 08, 2025

Eric was incredibly accommodating with all our requests and inquiries. Before reaching out to NYE Toyota, we had visited a different dealership, but the experience there wasn’t great—their sales representa More

by delacruz_linton22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 03, 2025

Service Department is wonderful. Everyone is professional, courteous and customer focused. Excellent experience every time. More

by ktoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Soggs
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Oct 09, 2025 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 02, 2025

This dealership is very well set up. Very attractive inside and out. In a great location. More

by robin2512003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in parts
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Oct 09, 2025 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 01, 2025

they took the time to explain things to me, it made my experience more comfortable less like a sales pitch More

by woodt520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Soggs
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Oct 09, 2025 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 30, 2025

I came on for transmission lines to be replaced, the job was done efficiently by a tech I trust. More

by Bigfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 29, 2025

Had the vehicle I wanted coming in… simple easy transactions all the way around. Love my new car! More

by teemagic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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