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NYE Toyota

Oneida, NY

4.8
1,060 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 1,060 reviews

September 28, 2024

Michael the salesman was excellent & very knowledgeable. The finance guy was horrible, threw all this warranty stuff at me not explaining a word of it & I am not paying for stuff I am 100% sure I don’t wa More

by KARENPALMER31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Madore negative 10 stars
September 28, 2024

Always a good experience! Been doing business with Nye for over 25 years. Hope to never go anywhere else. More

by FLUCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Bauer
September 27, 2024

Toke care of problem right away, plus offered to help get our 2 remote key. Yah! Got it. More

by artkeller1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Bauer
September 27, 2024

Very clean. Extremely amiable. Explained everything that needed to be done and what the price would be before starting any work. More

by smebbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Are salesman Sam was very friendly and helpful we really enjoyed getting our new Rav4 through this dealership would highly recommend them More

by kimmckean78
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Hersam and Dan
Sep 26, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 25, 2024

Safety recall handled perfectly. Timely service stop. I was greeted by the service agent and given a good timeframe for the repair. Received a pickup call and was on my way. More

by vadoty17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Bauer, Fred Firsching
Sep 26, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 25, 2024

The staff is always friendly though I am surprised there is such a turnover in staff. They always check with me before performing a repair. They work promptly. More

by pcurtis7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 24, 2024

No matter what I’m in service for… big or small, CJ and Brian being there at the time always makes me feel like I’ve got no worries about choosing NYE Oneida for my Toyota keeping me safe on the road for m More

by ccaracane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Light, Charles Bauer
Sep 26, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 23, 2024

Very friendly and helpful! Only place I will purchase a vehicle! Nye is the place to go! More

by holladyjt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 23, 2024

It took about an hour for the NYS inspection. I understand that dealerships have a time frame they need to work in but I saw my car done for about 15 minutes before anyone came to get me cashed o More

by epitoniak28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Toyota responded

"Epitoniak28" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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