Back

NYE Toyota

Oneida, NY

4.7
745 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Contact Dealership

1441 Genesee St.

Oneida, NY

13421

Directions

By Type

Showing 745 reviews

July 12, 2025

There was some miscommunication with cost and it was resolved quickly and professionally. I appreciate the service as I drive over 60 miles to get the service. More

by matthewcrim83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 11, 2025

Andrew was helpful, comprehensive, and delivered as promised. I did not have to wait. Appointment started on time and work was finished in a reasonable amount of time. Completely satisfied. More

by mdthompsonphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 11, 2025

Very great experience overall. Judy helped me get everything I needed done and it was a lot cheaper than I expected. More

by RENAYYY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Winters
Jul 11, 2025 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 11, 2025

Showed up for my appointment and the service was quick and effortless, no long lines and super easy to get in and out More

by blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 10, 2025

Asst Service Mgr made this Maint appt a logistical positive experience consistent with expectations of NYE service. Thank you. More

by NORMTURBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 07, 2025

Been taking my 2022 Toyota 4Runner TRD Pro to Nye for service since it was new. As long as I’m happy with the service, I plan to continue. More

by jraymond68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
Jul 09, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 06, 2025

Service was timely, pricing was fair and I was informed of everything throughout the process. I appreciate the texting and the video links to view the works. More

by GBERDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 05, 2025

I have one issue. The valve stem caps I had on all 4 tires were like welded on. Your guys did a great job but I can’t understand why they did for the one tire that was More

by ewalge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

July 04, 2025

They, provided exceptional service, and have a nice waiting area, with comfy seats, coffee, and TV. More

by donttreadonme9880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Winters
Jul 09, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 03, 2025

Judy in the automotive department was great to deal with. She was Friendly , kind, and informative. More

by jcorigliano5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
Jul 09, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!