NYE Toyota
Oneida, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service department is always great and Jeff from the service department was halpful. I also spoke to a sales consultant about the possibility of trading my Tundra in for a new Tundra. He was helpful, to service department was halpful. I also spoke to a sales consultant about the possibility of trading my Tundra in for a new Tundra. He was helpful, too. More
The sales team made the process easy and convenient. They answered all questions and came up with the exact vehicle and features I was looking for. They answered all questions and came up with the exact vehicle and features I was looking for. More
I was able to easily make a service appointment online. I was promptly greeted upon arrival for my appointment.All service that was to be performed was explained and I was kept informed. The service was co I was promptly greeted upon arrival for my appointment.All service that was to be performed was explained and I was kept informed. The service was completed in a reasonable amount of time and I was satisfied with my vehicles performance after service. More
Excellent Service experience. Had a battery going bad and no appointment. They took me right in and found the problem and replaced the battery. Highly recommended- Had a battery going bad and no appointment. They took me right in and found the problem and replaced the battery. Highly recommended- More
They were very good. Any question I have they had an answer and it was a pleasure to work with them. Any question I have they had an answer and it was a pleasure to work with them. More
Although we got a fair deal in the end the salesman was frustrating. His communication style was annoying. It was hard to get him to stop the happy talk and listen. We filled out the purchase offer on line frustrating. His communication style was annoying. It was hard to get him to stop the happy talk and listen. We filled out the purchase offer on line but he did not seem to have read it. So we had to repeat our basic demographics. At one point in the negotiations he stood up and shook my hand and my wife’s hand and left us giving the impression he was saying good bye. We were about to leave when he came back with an offer that we accepted. We filled out the purchase paperwork and indicated we were paying cash. Next the staff member who put the final paperwork together came in and tried to convince us to take out a loan. Then he tried to sell us an extended warranty and weatherproofing. More frustration. When we came back to pick up the car we were not given the LoJack owners manual and information on the other dealer add on features. Also, as the sales man was trying to sync my phone to the car it became obvious that close to a dozen other people had synced their devices to this car. Another staff person came in to help sync the phone. That person indicated that they had been having trouble keeping the battery charged on this car. As we drove away I noticed on the car’s display that there was close to 400 miles on the vehicle already. Nobody told us about the mileage. We were beginning to feel like we bought a used car. A few days latter the battery was dead. It read 11.5 on my multimeter. It was towed back to Nye by Toyota Care’s representative. The service department found the battery had several faults and replaced it. One frustration after another! More
Both Michael Q and Brian L were very professional and efficient. This is our fifth vehicle from Nye and we're very happy. efficient. This is our fifth vehicle from Nye and we're very happy. More
Easy in and out for my NYS inspection. Treated very nice by person checking me in and out. Treated very nice by person checking me in and out. More
They were able to get me in fast for an oil change with no appointment. Its always great to have a place to rely on when you need it in a hurry! no appointment. Its always great to have a place to rely on when you need it in a hurry! More
Everything was excellent from the invite and scheduling by the online person to the salesperson and business manager. The purchase was finalized within an hour. Can't ask for more. by the online person to the salesperson and business manager. The purchase was finalized within an hour. Can't ask for more. More