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NYE Toyota

Oneida, NY

4.8
1,102 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 1,102 reviews

July 19, 2026

Usually courteous and friendly! My only complaint is that last time they serviced my Sienna they moved my seat. I had to adjust it. Not a huge deal but then I started driving and th More

by Davidmeganwinget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

July 19, 2026

Excellent sales and finance department to work with. All very adept with product line Toyota offers. Eric and Tamara were a pleasure to work with to satisfy my needs and wants during the sales process. More

by GENEAQN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara in Finance
Jul 22, 2026 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 19, 2026

It was great! Josh was wonderful and helped me have a quick and speedy service where I didn't have to wait long at all. Everyone was kind and helpful to make sure More

by rtkachu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 18, 2026

Mallory was very pleasant to work with helping with everything. She would find out quickly anything she didn’t know. More

by bonniejoy68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mallory leggett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 18, 2026

My car was ready in about the amount of time the service department quoted ne when I arrived. They have a decent sized waiting area. More

by jd4020_68
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Jul 22, 2026 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 18, 2026

Very good everything was explained what needed to be done and the cost Of the repairs More

by DARYLEASTWOOD
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Jul 22, 2026 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 17, 2026

Efficient, courteous and easy to understand. Andrew outlined what was to be completed and what I might consider at this time. All in concise understandable terms. More

by vadoty17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 17, 2026

Very pleased with our recent service appointment. Excellent communication and support. Our vehicle had an issue after service that was addressed the very next day. Thank you! More

by cclevela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billie Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 17, 2026

This is the second time that we were quoted exorbitant amounts for services that were not even necessary for our vehicle. We were hoping the first time was a fluke, but apparently it was not. We will like More

by smastrolia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Wojcik
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialtoyota@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 17, 2026

Andrew was great, easy to work with, very communicative and gave an accurate time estimate. Also love the coffee there - strong and flavorful. More

by Jakey Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.