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NYE Toyota

Oneida, NY

4.7
866 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 866 reviews

November 15, 2025

Love my car and the service at Nye. Took very little time, and then Alex from Sales helped me customize the media screen. More

by RKAZIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Schmidt
Nov 18, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 14, 2025

I always have a good experience at Nye… I’m always treated with respect and professionalism… More

by chris.crandall515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 13, 2025

The staff was very friendly and informative with the service being done in a reasonably time. More

by ALFSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 11, 2025

Lower score because my wipers needed replacing in order to pass inspection. They replaced them with overpriced cheap wipers that don’t work and leave large streaks. More

by Diana.m.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

NYE Toyota responded

Diana. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

November 10, 2025

Fast, easy service appointment. Pleasant environment to wait for service to be completed. Friendly staff. More

by laraatvbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 09, 2025

Easy to schedule. In and out in a reasonable time. I could have used a cup of fresh coffee. More

by EXPLORER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 04, 2025

I scheduled the appointment for 4 all weathered tires and to take care of a recall. Told tires I ordered 2 weeks prior were not in and no real answer why just we have these not sure when the ones I ordered w More

by kt13418
Recommend Dealer
No
Employees Worked With
Katie on that day but Holly made the appointment for me
Nov 05, 2025 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialtoyota@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 03, 2025

Holly was great and kept in touch the whole time. For some reason, I'm always able to get a lot of work done while waiting. Maybe it's the strong coffee ! More

by Jakey Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 02, 2025

Buying car from NYE was very is process! Our salesperson was Frankie,he wasn't the other car salesman! Whole process was great! More

by catncliff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie G
Nov 05, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2025

Eric Brockway is easy to work with and very knowledgable. The dealership makes the process of buying a new vehicle go very smoothly. More

by karnolan62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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