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NYE Toyota

Oneida, NY

4.8
1,060 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 1,060 reviews

June 21, 2026

Always great customer service. Nye is timely with appointments and never pushy about additional sales or service. Highly recommended! More

by ces1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2026

Michaela was easy to deal with. Entire sale went well. Not accepting out of state check complicated sale for me. If you d had a choice of new Rav-4’s on lot, I likely would have More

by richradel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2026

Friendly and easy to work with. No pressure from the sales staff and very knowledgeable. Communication was great and Mallory even answered back on her day off. More

by derekjohnsinesi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mallory leggett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2026

The staff at NYE are extremely polite and happy to assist you. I will be a customer again. More

by adkblazers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2026

Everyone at this dealership was extremely helpful, professional, friendly and always made sure I felt taken care of. After visiting another Toyota dealer right before Nye this was hands down a way bet More

by Danielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 18, 2026

I had Limited interactions with the staff. That's not a complaint, but what I'd expect. Service at 18K shouldn't involve upselling unnecessary services More

by jmaio
Recommend Dealer
Yes
Jun 19, 2026 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 17, 2026

Our sales rep Dasha was amazing, we bought two cars this month and she was there day and night literally even on her days off! The whole team was on top of their game during both purchases. Truly thankful. More

by Abernethy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dasha
Jun 17, 2026 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 15, 2026

They at first told me a problem with the check engine light which I did not know but come to find out they were looking at a different vehicle, not mine. That was rather concerning. Service and inspect More

by JRITCHIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

June 15, 2026

Excellent customer service. Emily is very professional sales representative who went beyond her normal activities to provide a ride from the car rental to the showroom to pick u More

by louiswasserman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Caswell
Jun 16, 2026 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 12, 2026

Excellent customer service, car was done in timely manner , he was very polite and professional More

by jcrisan44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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