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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
144 Reviews

145 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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March 01, 2024

Excellent customer service was provided. The service tech was respectful and professional and service was completed promptly. More

by jillyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Great service! Go see Eric in service and have it done right with quality and efficiency! More

by lugolee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Davis
February 29, 2024

Always friendly. No thanks. I like the service and the people, the cons would be the time it takes to get in and the cost. More

by melissahansen0922
Recommend Dealer
Yes
Employees Worked With
Andrew I think? He was great. It's the prices that keep me from giving a 5.
February 25, 2024

We were looking for an affordable used vehicle. NYE met our needs. They gave us the Carfax report and even did an alignment at our request after the purchase. Madison Beckwith was a great, along wi More

by Somerfox79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

NYE Dodge Jeep Ram is by far the nicest and friendliest dealership I have ever done business with. The Service advisors are top notch and do not act as if you are putting them out by explaining your concer More

by dks052862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Feb 23, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 12, 2024

Andrew at NYE Jeep in Oneida made the service process easy and kept us posted. Great experience. More

by atkins4485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Feb 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 11, 2024

I gave it a 4 because the workers were all great and very accommodating. but problem isn’t fixed yet. Been there twice with the same issue. Hopefully the third time is the charm. More

by dthompson326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Feb 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

February 10, 2024

Very nice people to deal with. Service was done on scheduled time and will inform you in advance if there is a problem with vehicle. More

by dailey_eileen
Recommend Dealer
Yes
Employees Worked With
Tech 8194
Feb 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 15, 2023

Andrew in service is above and beyond great every time i go to the dealer he makes it easy for me in turn i can run my business better thank you Andrew More

by FAMILYLOCKSMITH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 15, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 11, 2023

Very professional and took care of the issue with my RAM truck without any problems. More

by jenningsmark447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Nov 14, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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