NYE Chrysler Dodge Jeep Ram - Service Center
Oneida, NY
143 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center
I think they know what they’re doing for sure, but I bought my truck and shortly after it was jumpy so they told me it was something not covered on the extra plan I paid for so I paid and they fixed it. bought my truck and shortly after it was jumpy so they told me it was something not covered on the extra plan I paid for so I paid and they fixed it. It definitely had that issue, the truck went from loud to dead silent. But this skipping and jumping is still occurring, I hope they make it right because I pay to much to have the answer be “we can’t have a tech just ride around until they feel it” I’m paying for exactly that and to have it fixed. I plan to call again in the next couple weeks when I have time and I hope they make it right. My wife is having our baby so that will have to wait. More
We were told no appt was needed for an oil change. There were two cars ahead of us. The employee took all the info and said it would be about an hour. Not sure it was even that long. They changed the There were two cars ahead of us. The employee took all the info and said it would be about an hour. Not sure it was even that long. They changed the oil, rotated the tires and checked other things. Some one from the office came out and asked if she could make us a pot of coffee, which we declined. The cleaning lady chatted with us while she worked. When the Jeep was done it was brought around by the door. Very pleasant experience. More
Fast check in and excellent service. Good experience, certainly much better service than I’ve experienced at other dealerships Good experience, certainly much better service than I’ve experienced at other dealerships More
Got our vehicle in for service and the re call at very short notice. Great people to deal with short notice. Great people to deal with More
Good service, will be back. Thank you again! Was a pleasure to work with you all. Thank you again! Was a pleasure to work with you all. More
Very nice people,they let you know what s wrong with the vehicle, they bring pictures of the problem too you in the waiting area.for you too decide what I what to do. vehicle, they bring pictures of the problem too you in the waiting area.for you too decide what I what to do. More
Great service and very professional. Very pleased with the service department and will all they did. Very pleased with the service department and will all they did. More
Came in with a front suspension problem. They found problems with the rear suspension but neglected the remaining problem in the front. Not really happy about the diagnosis. They found problems with the rear suspension but neglected the remaining problem in the front. Not really happy about the diagnosis. More
Andrew Trombley was very helpful & personable. He quoted my prices for tires and mud flaps for my Grand Cherokee. I didn't have to wait long for the oil change and tire rotation which is an A+ in He quoted my prices for tires and mud flaps for my Grand Cherokee. I didn't have to wait long for the oil change and tire rotation which is an A+ in my book! Clayton was also very nice. I didn't have any interaction with Eric so I can't give you a rating. Another plus- my Jeep was parked out front of the service area and backed into the parking space. Nice touch! More