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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
138 Reviews

138 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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April 07, 2024

The staff was great. They got my car right in and fixed it in a timely and efficient manner. More

by psukloss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Apr 09, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 29, 2024

Very nice people,they let you know what s wrong with the vehicle, they bring pictures of the problem too you in the waiting area.for you too decide what I what to do. More

by josephstolar1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Apr 04, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 25, 2024

Great service and very professional. Very pleased with the service department and will all they did. More

by jenningsmark447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Mar 26, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2024

Came in with a front suspension problem. They found problems with the rear suspension but neglected the remaining problem in the front. Not really happy about the diagnosis. More

by bkirkham1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Schirtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley, Wesley Hysell
Mar 26, 2024 -

NYE Chrysler Dodge Jeep Ram responded

"Bkirkham1979" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 20, 2024

Andrew Trombley was very helpful & personable. He quoted my prices for tires and mud flaps for my Grand Cherokee. I didn't have to wait long for the oil change and tire rotation which is an A+ in More

by jsheffle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin, Andrew Trombley
Mar 21, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 17, 2024

Excellent service department! Got left with some mechanical problems on a used 2020 EcoDiesel I bought at another local CDJR dealer that they were "supposed" to fix. They never More

by diesel85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician that diagnosed my truck, Andrew Trombley
Mar 19, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 14, 2024

Very friendly and efficient. They kept in contact with me throughout the process. I like getting texts and calls from service dept. More

by mscheue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Mar 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 11, 2024

They were helpful and courteous while waiting for them to work on my vehicle. Service guys were great. And the cashier was kind and made fresh coffee to have while I waited. More

by wilkinsonsusieq1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 09, 2024

Everyone was curtious and helpful,. I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I More

by felafes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley, Charlie WIlson, Jonathan Lugo
Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 09, 2024

Very slow service for a like change and tire rotation 1hr 30min. Also felt like they were just trying to sell me unnecessary add ons. More

by dmrobbins45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Trombley
Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.