NYE Chrysler Dodge Jeep Ram - Service Center
Oneida, NY
138 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center
Very nice people,they let you know what s wrong with the vehicle, they bring pictures of the problem too you in the waiting area.for you too decide what I what to do. vehicle, they bring pictures of the problem too you in the waiting area.for you too decide what I what to do. More
Great service and very professional. Very pleased with the service department and will all they did. Very pleased with the service department and will all they did. More
Came in with a front suspension problem. They found problems with the rear suspension but neglected the remaining problem in the front. Not really happy about the diagnosis. They found problems with the rear suspension but neglected the remaining problem in the front. Not really happy about the diagnosis. More
Andrew Trombley was very helpful & personable. He quoted my prices for tires and mud flaps for my Grand Cherokee. I didn't have to wait long for the oil change and tire rotation which is an A+ in He quoted my prices for tires and mud flaps for my Grand Cherokee. I didn't have to wait long for the oil change and tire rotation which is an A+ in my book! Clayton was also very nice. I didn't have any interaction with Eric so I can't give you a rating. Another plus- my Jeep was parked out front of the service area and backed into the parking space. Nice touch! More
Excellent service department! Got left with some mechanical problems on a used 2020 EcoDiesel I bought at another local CDJR dealer that they were "supposed" to fix. They never Got left with some mechanical problems on a used 2020 EcoDiesel I bought at another local CDJR dealer that they were "supposed" to fix. They never did and gave me the run around. Andrew (and their best technician) helped troubleshoot the problems and is in the process of ordering the parts and will be taking care of a recall that the truck needs. Due to the size of the job, Andrew is going to get me a loaner vehicle when the parts come in. If it's true that RAM is coming out with a 2025 RAM Heavy Duty Cummins Turbo Diesel truck with the ZF Powerline 8 speed transmission, I will be sure to order it through NYE CDJR and use them in the future for both sales and service. If anything changes, I'll be sure to update the review. More
Very friendly and efficient. They kept in contact with me throughout the process. I like getting texts and calls from service dept. They kept in contact with me throughout the process. I like getting texts and calls from service dept. More
They were helpful and courteous while waiting for them to work on my vehicle. Service guys were great. And the cashier was kind and made fresh coffee to have while I waited. work on my vehicle. Service guys were great. And the cashier was kind and made fresh coffee to have while I waited. More
Everyone was curtious and helpful,. I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I couldn't rate the people I dealt with On your survey as I didn't know their names. Sorry, but everyone I had contact with was great! More