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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
138 Reviews

138 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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May 13, 2024

With our vehicle here for very short periods of time, the service department did a great job of getting work done according to our schedule They are very accommodating. . More

by darwinallen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 12, 2024

Got me in on very short notice when other shops said they couldn't. Diagnosed AND repaired the problem same day. Very much appreciated. More

by rnelson5714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 10, 2024

Service was good. Friendly and helpful employees. Wait was minimal and appointment time was good More

by rfwiday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 10, 2024

Clayton and Andrew did a great job helping me get my daughters Jeep fixed! I had taken it a couple different places before to get a diagnostic performed and no one could help me get the right fix. I b More

by lbrown22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin, Andrew Trombley
May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2024

Service didn’t take too long. Staff reviewed everything that was worked on and openly answered my questions More

by jpierce1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 10, 2024

I am still waiting for parts to come in for heat shield repair project. This is the second repair for this heat shield. More

by wnickal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

May 05, 2024

Very quick and efficient best part is no appointment is needed Really nice people and facilities More

by wfellows1977
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lowell
May 07, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 05, 2024

Service department crew was great, very irritated by the time it took to get the parts. I realize that it was not the local parts department, but the factory. The factory needs to be able to turn common par More

by cazfireftr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
May 07, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2024

Everybody was great. Our vehicle was repaired and made available for us very quickly. Loaner vehicle was provided. More

by InCaseICatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
May 07, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2024

They were very helpful. I had no appointment and they still got me in asap. Eric and Clayton both keep me informed all throughout the process. The price was less than I e More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley, Wesley Hysell
May 07, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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