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NYE Chrysler Dodge Jeep Ram

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.5
351 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 351 reviews

November 03, 2023

This was my second vehicle from Nye and have been very happy. Madison was awesome to work with and would highly recommended her to anyone looking for a new or used vehicle. More

by 212rar@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
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Nov 03, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 02, 2023

They are always accommodating and professional. Andrew got me right in when I called. They always treat me very well. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin, Andrew Trombley, Eric Glenn
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Nov 02, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 02, 2023

Excellent. Took care of everything I needed done as quick as possible. Definitely would recommend More

by whysell10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner hysell , Clayton Geaslin, Andrew Trombley, Eric Glenn
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Nov 02, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 27, 2023

Gotta give huge thanks to Jon Lugo and Tanner for making things happen! Jon Lugo went above and beyond to get me out of my old truck and into a brand new Ram 2500! Want a salesman that treats you profession More

by CUBBOY71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lugo
Report | Print
Oct 27, 2023 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 23, 2023

oil change went well, but when i got home i noticed that molding was loose More

by monkey1541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
andrew
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Oct 23, 2023 -

NYE Chrysler Dodge Jeep Ram responded

"Monkey1541" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 25, 2023 -

monkey1541 responded

MY NAME IS KIM DUFF. MY EMAIL IS MONKEY1541@AOL.COM, THE SAME EMAIL THAT YOU SENT THIS TO AND THAT NYE SENDS ME EMAILS, SO I DONT KNOW WHY IT ISNT IN YOUR DATABASE. MY CONCERN IS THAT THE MOLDING WAS NOT LOOSE WHEN I TOOK IT IN FOR A OIL CHANGE. PLUS MY VEHICLE IS ONLY 7 MONTHS. AND SINCE THIS ISSUE IS HAPPENING TO ALL OF THESE SAME VEHICLES, THEN WHY ISNT IT UNDER WARRARTY. I WOULD ALSO LIKE TO SAY THAT MY SURVEY WAS NOT DIRECTED TOWARDS ANDREW, HE IS JUST DOING HIS JOB. THANK YOU

October 20, 2023

Excellent dealer to do 🚌 with and Madison was very helpful ,polite and knowledgeable on her job. More

by Jecdac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tanner, Madison Beckwith
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Oct 23, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 16, 2023

They were extremely helpful and quick to work the deal. I will absolutely be back More

by adecarlo02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas DeCarlo, Joseph Esposito, Joseph Russell
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Oct 16, 2023 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 14, 2023

I want to Thank Tanner! He helped me get the truck of my dreams! He is very understanding and knows how to treat people with kindness and respect! That is. Why I recommend N More

by Pattyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner, Zach Wells, Joseph Esposito
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Oct 16, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 14, 2023

Found me a v8 grand Cherokee and I had it within 24 hours. Professional courteous staff More

by bubsiesmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lugo
Report | Print
Oct 16, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 14, 2023

1st. They didn't solve the issues I was (& still am) having. 2nd they recommend new tires (the ones I have are only a year old) 3rd they told me my wipers More

by padbk_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can't remember his name
Report | Print
Oct 16, 2023 -

NYE Chrysler Dodge Jeep Ram responded

"Padbk_2000" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 17, 2023 -

padbk_2000 responded

My name is Patty Keller & my phone number is 315-374-0515 1st. They didn't solve the issues I was (& still am) having. 2nd they recommend new tires (the ones I have are only a year old) 3rd they told me my wipers needed changing (all of them). My problem with that is my front wipers were replaced late spring & my rear one in June. They recommended an oil change when one was done at the end of July. I was irritated, to say the least, by all of these unnecessary recommendations that had the potential of costing me in the area of $1500. We are on a fixed income & can't affored to spend money unnecessarily. There was also quite a few other things that they recommended (but considering the first 3 items I don't trust them) & when I mentioned that we were on a fixed income I was told that there are payment plans. I truly resent the way I was treated.

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