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NYE Chrysler Dodge Jeep Ram

Oneida, NY

4.6
245 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 245 reviews

November 15, 2023

Andrew in service is above and beyond great every time i go to the dealer he makes it easy for me in turn i can run my business better thank you Andrew More

by FAMILYLOCKSMITH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 15, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 11, 2023

Very professional and took care of the issue with my RAM truck without any problems. More

by jenningsmark447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Nov 14, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 07, 2023

Watch your final paperwork! They put in my loan for $18,000 more than the original agreed upon price of the vehicle. Felt very shady. More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Sue. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 03, 2023

Joes hes the best man ever he truly deserves the best respect and Midson shs was so nice with More

by moayyedmuthana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Esposito
Nov 03, 2023 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 03, 2023

This was my second vehicle from Nye and have been very happy. Madison was awesome to work with and would highly recommended her to anyone looking for a new or used vehicle. More

by 212rar@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 02, 2023

Excellent. Took care of everything I needed done as quick as possible. Definitely would recommend More

by whysell10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner hysell , Clayton Geaslin, Andrew Trombley
Nov 02, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 01, 2023

They are always accommodating and professional. Andrew got me right in when I called. They always treat me very well. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Nov 02, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 27, 2023

Gotta give huge thanks to Jon Lugo and Tanner for making things happen! Jon Lugo went above and beyond to get me out of my old truck and into a brand new Ram 2500! Want a salesman that treats you profession More

by CUBBOY71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lugo
Oct 27, 2023 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 23, 2023

oil change went well, but when i got home i noticed that molding was loose More

by monkey1541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
andrew
Oct 23, 2023 -

NYE Chrysler Dodge Jeep Ram responded

"Monkey1541" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 25, 2023 -

monkey1541 responded

MY NAME IS KIM DUFF. MY EMAIL IS MONKEY1541@AOL.COM, THE SAME EMAIL THAT YOU SENT THIS TO AND THAT NYE SENDS ME EMAILS, SO I DONT KNOW WHY IT ISNT IN YOUR DATABASE. MY CONCERN IS THAT THE MOLDING WAS NOT LOOSE WHEN I TOOK IT IN FOR A OIL CHANGE. PLUS MY VEHICLE IS ONLY 7 MONTHS. AND SINCE THIS ISSUE IS HAPPENING TO ALL OF THESE SAME VEHICLES, THEN WHY ISNT IT UNDER WARRARTY. I WOULD ALSO LIKE TO SAY THAT MY SURVEY WAS NOT DIRECTED TOWARDS ANDREW, HE IS JUST DOING HIS JOB. THANK YOU

October 20, 2023

Excellent dealer to do 🚌 with and Madison was very helpful ,polite and knowledgeable on her job. More

by Jecdac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
Oct 23, 2023 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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