Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NYE Chrysler Dodge Jeep Ram
Oneida, NY
271 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 271 reviews
March 17, 2024
Excellent service department! Got left with some mechanical problems on a used 2020 EcoDiesel I bought at another local CDJR dealer that they were "supposed" to fix. They never Got left with some mechanical problems on a used 2020 EcoDiesel I bought at another local CDJR dealer that they were "supposed" to fix. They never did and gave me the run around. Andrew (and their best technician) helped troubleshoot the problems and is in the process of ordering the parts and will be taking care of a recall that the truck needs. Due to the size of the job, Andrew is going to get me a loaner vehicle when the parts come in. If it's true that RAM is coming out with a 2025 RAM Heavy Duty Cummins Turbo Diesel truck with the ZF Powerline 8 speed transmission, I will be sure to order it through NYE CDJR and use them in the future for both sales and service. If anything changes, I'll be sure to update the review. More
by diesel85
Verified CustomerEmployees Worked With
Technician that diagnosed my truck, Andrew Trombley
March 14, 2024
Very friendly and efficient. They kept in contact with me throughout the process. I like getting texts and calls from service dept. They kept in contact with me throughout the process. I like getting texts and calls from service dept. More
by mscheue1
March 11, 2024
They were helpful and courteous while waiting for them to work on my vehicle. Service guys were great. And the cashier was kind and made fresh coffee to have while I waited. work on my vehicle. Service guys were great. And the cashier was kind and made fresh coffee to have while I waited. More
by wilkinsonsusieq1960
March 10, 2024
My experience was seamless and Joe was a pleasure to deal with. I purchased my last 7 vehicles from a different dealership and this was my first time going elsewhere. From, the first call, Joe was genuine wi with. I purchased my last 7 vehicles from a different dealership and this was my first time going elsewhere. From, the first call, Joe was genuine with his questions and prompt to get answers. Very satisfied with ny experience More
by jim.prior
Employees Worked With
Joe Lydon
March 09, 2024
Everyone was curtious and helpful,. I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I couldn't rate the people I dealt with On your survey as I didn't know their names. Sorry, but everyone I had contact with was great! More
by felafes
Employees Worked With
Other Employees :
Clayton Geaslin, Andrew Trombley, Charlie WIlson, Jonathan Lugo
March 07, 2024
Madison was great to work with! I was in a new vehicle within hours. Thank you Madison! I was in a new vehicle within hours. Thank you Madison! More
by SLWOLFF
Employees Worked With
March 06, 2024
Great service and friendly staff. They get me in right away and go above and beyond. They get me in right away and go above and beyond. More
by JCALVERT616
Employees Worked With
Other Employees :
Clayton Geaslin, Andrew Trombley
