
NYE Chrysler Dodge Jeep Ram
Oneida, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They were friendly, professional & accommodating. Jen went out of her way to get us in when we were having an issue. She kept us informed during the entire process. They are busy as with so many busi Jen went out of her way to get us in when we were having an issue. She kept us informed during the entire process. They are busy as with so many businesses they are shortstaffed but it was worth the wait as everything is fixed and I’ll be back for preventative services she offered at a later time! Thanks for being kind! More
This dealership sold me a 2022 Durango, one day after leaving the lot, the passenger headlight fogged and has moisture in it. Called and they told too bad. The manufacturers warranty expired literally in leaving the lot, the passenger headlight fogged and has moisture in it. Called and they told too bad. The manufacturers warranty expired literally in May. I’m also work for a dealership and I know there are “ good faith” repairs in the biz and Nye did nothing. I should add this was my 4th and last vehicle with them. More
Was a mixup in communication. I made appt 10 days prior but was not on schedule. But service took my information and got my truck serviced for our return home following my mom’s p I made appt 10 days prior but was not on schedule. But service took my information and got my truck serviced for our return home following my mom’s passing in June. We’re treated like kings during our experience and my bill was less than anticipated Thank you More
I had my truck towed there on a Sunday. I called them first thing Monday to let them know why it was there and the woman that answered seemed annoyed to have to talk to me. I texted the num I called them first thing Monday to let them know why it was there and the woman that answered seemed annoyed to have to talk to me. I texted the number they contacted me on towards the end of the day and was told they are short staffed and will squeeze it in when they can. I waited until Wednesday afternoon to reach out again and got no response. I called on Thursday since the texting was getting nowhere and spoke with Jen I believe, she was great and kept me up to date on everything. I understand places are short staffed but when someone has an issue when out of town I feel like the least you can do is keep them up to date. More
Excellent customer service, great buying experience. Would definitely recommend to others. We will return when it comes time for our next vehicle Would definitely recommend to others. We will return when it comes time for our next vehicle More
Service was excellent! !! IT WOULD of been nice for NYE to help me out on bill .being the car only had 70000 miles and with blown head gaskets... I called Chrysler themselve !! IT WOULD of been nice for NYE to help me out on bill .being the car only had 70000 miles and with blown head gaskets... I called Chrysler themselves and filed a complaint about cars problem...Chrysler did pick up $4400 of bill which was awesome of Chrysler, overall im pleased ..still sucks I had to pay $3000 but definitely better than $7400 More