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NYE Buick GMC - Service Center

Oneida, NY

4.4
134 Reviews
Call Service Center (315) 693-4009

134 Reviews of NYE Buick GMC - Service Center

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July 24, 2024

Friendly staff that was willing to go the extra mile for the customer. Very helpful More

by jls9982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Chris
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July 19, 2024

The service manager did a great job. Very informative showed me my features on my truck that I didn't know about. Really appreciate it More

by teallj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of these people
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July 19, 2024

The service center tech was outstanding took care of all my needs and coordination with the service manager in order to make sure everything was completed correctly and timely. More

by jrobbins244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2024

Quick and courteous service. Have purchased the last 2 vehicles there and will continue due to friendliness of staff. More

by J Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 10, 2024

Chris in service was very accommodating. He stayed in contact and kept me in the loop with everything that was going on. He went above and beyond to make sure my car was back in time for me More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
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Jul 10, 2024 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 08, 2024

Not happy with the service department at NYE GMC, when I brought a problem with my 2019 GMC Sierra three times they couldn’t solve it. Now that the truck is over 60,000 miles I brought it to another mechani More

by lprosati72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 08, 2024 -

NYE Buick GMC responded

"Lprosati72" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 05, 2024

Very accommodating when you call for service. Don’t have to wait days for an appointment. More

by kpouliot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brandon
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Jul 08, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 01, 2024

Making an appointment was easy and I received prompt service. Friendly and expert technicians; professional service from all staff personnel. More

by TAFFEE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster provided quick service and answered all my questions about auto services and costs.
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Jul 02, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 30, 2024

I really like this dealership, they always help me out with anything I need and get me in and out and they are very professional. More

by michaelb66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara, Chris
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Jul 02, 2024 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 29, 2024

Service was well performed and solved the problem we had with our battery. Got us in quickly and finished in a shirt time frame. More

by ltuggey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service dept.
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Jul 02, 2024 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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