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NYE Buick GMC - Service Center

Oneida, NY

4.4
133 Reviews

133 Reviews of NYE Buick GMC - Service Center

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August 04, 2024

I’m have bought my last five vehicles from nye that should tell you all you need to know about their sales and service More

by Toodo1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know them
Aug 06, 2024 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 04, 2024

Was in and out for warranty work on time, would recommend having your service done there when they’re twice with my new vehicle and always been in on time for my appointment. More

by bakeschevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 02, 2024

Service is always great when I take my vehicle to them for the service that is needed More

by gardawn_1_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 31, 2024

My truck has 22000 miles on it and they told me it needs rear brakes already because of a brake pad monitor. Quoted me $1055 for new brakes. I feel it is a manufacture defect what a joke. More

by RICHARDGREENE8642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Aug 06, 2024 -

NYE Buick GMC responded

Unfortunately this vehicle had a rust ridge on the brake rotor that wore into the brake pad monitor which is attached to the brake pad. In order to correct the concern, new rear pads and rotors are needed. Unfortunately brakes and rust are not covered under the manufacturer's warranty.

July 29, 2024

Chris was great to work with. He kept me updated, o trained the approval from my warranty company, ordered the parts & set an appointment up for repairs. Great service! More

by rmb1820RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Aug 06, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 28, 2024

I wouldn’t reccomend only due to the prices… $140 for an inspection and oil change. I do have a four-cylinder turbo however, after comparing prices, this place is way too over priced. The managers were nice More

by neenee0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
These people were not here
Aug 06, 2024 -

NYE Buick GMC responded

"Neenee0925" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 26, 2024

I have been going to this dealership for 3 years. Never disappointed. Always a good service and great people! More

by Lyosha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Did oil change and rotated tires. All went well. Got what we asked for and got on our way More

by pms54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 06, 2024 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 25, 2024

I arrived early and it was not an issue. Took me right in before opening to get me on my way to get to work on time More

by Kittcat85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 24, 2024

Friendly staff that was willing to go the extra mile for the customer. Very helpful More

by jls9982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Chris
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