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NYE Buick GMC - Service Center

Oneida, NY

4.4
134 Reviews

134 Reviews of NYE Buick GMC - Service Center

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September 18, 2024

Received a call to see if I needed any service I scheduled an oil change tire rotation and inspection for October 10 at 10 AM upon arrival they had no idea why I was there but squeezed me in Was tol More

by SCOOTER2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Memery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

NYE Buick GMC responded

"SCOOTER2328" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 15, 2024

Wait time was great . NYS Inspection completed successfully . Questions were answered . Courteous friendly staff . Did not have to wait for my appointment More

by LSTYLER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 12, 2024

They did a good job replacing my turbocharger and getting me back on the road! I appreciate everything They did. More

by crtsr53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
Sep 19, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 29, 2024

Service was very responsive, and they got me in right away. Waiting on a permanent fix from GM, but service was great on follow up and explanation. More

by cmbecker64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
Sep 11, 2024 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 25, 2024

My car was serviced promptly by professional technicians. I was kept informed of any items needing service. All staff were very friendly and helpful. Great job frm everyone. More

by TAFFEE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Knowledgeable technician. Unavailable part quickly obtained. Service manager kept everything moving smoothly. Truck running like new. This truck is ten years old. Runs like ne More

by GARRETTFITZGERALD44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 19, 2024

Nye GMC is a very professional dealership, I am always treated well whenever I go there. They always get my vehicle right in and the wait is not too long More

by michaelb66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 18, 2024

Chris Webster in Oneida ny assistant service manager, Nye Buick GMC. Is an amazing sales person and a wonderful wonderful representative further GMC. The service department itself is impeccable. Couldn’t be More

by smerrit9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2024

First service on new pickup. They did it while l waited. Done quickly,very satisfied. More

by schwarting9
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon was great to work with.
Aug 21, 2024 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2024

I got a call back when I was unable to leave message. Acommodating. On time. . Professional. More

by TSEARS48
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!