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NYE Buick GMC - Service Center

Oneida, NY

4.5
199 Reviews
Call Service Center (315) 693-4009

199 Reviews of NYE Buick GMC - Service Center

Sort by
July 04, 2025

The two times I have had my truck serviced there everything went perfect. Hopefully future appointments will go the same. Christopher Webb was my point contact on this last service and he was grea More

by lgarrett4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 02, 2025

They got me in quickly and and diagnose the problem right away. Brandon keep me informed and let me know as soon as the vehicle was ready. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 02, 2025

Cheyenne was kind and helpful and was upfront about cost and time it would take. She also made sure to update me any time there was progress More

by HEATHERHURRICANE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
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July 02, 2025

Awesome service speedy every one very nice and pleasant to talk and work with always More

by stevenlaflamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 30, 2025

Terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible Terrible terrible terrible terrible terrible More

by EILES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Vaughn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2025

VERY GOOD AND PROMPT SERVICE. GOT ME IN AND DONE QUICKLY. THANK YOU, RALPH E HOLMES. More

by RALPH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2025

Employees are always pleasant. They greet you with a smile and they always have a positive attitude, as well as always being honest. More

by carriebordeaux89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2025

Very couteous helpful quick knowledgeable! Polite and got the job done right! Do r all within the time they said it would be done! More

by PeteDuane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 13, 2025

Chris was very professional and took me in even though I didn’t have an appointment. Chris also checked on all recalls for my vehicle as well, which was helpful. More

by CORTESBONNIE59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 11, 2025

I was very pleased at how efficient Brandon was able to fit me in for a service call and tire rotation. It's a very pleasant and friendly atmosphere and very satisfied with the service. More

by sjcooperider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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