Back

NYE Buick GMC - Service Center

Oneida, NY

4.5
186 Reviews

186 Reviews of NYE Buick GMC - Service Center

Sort by
May 12, 2025

very good service. quick and efficient. chris is very polite and always extremely helpful. gets me right in. More

by RALPH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 10, 2025

After second trip there for same issue and repaying my deductible for first reason truck went there I will not be going back More

by Lisa.fazekas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Webster
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

NYE Buick GMC responded

Thank you for bringing this to our attention, Lisa. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 07, 2025

I previously used Nye Chevrolet. Brandon moved to Nye GMC, I followed. I appreciate the personal care received from him and Chris. More

by MATT@americanmaterialprocessing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 03, 2025

Could not have had a better experience! From sales to service it was a flawless experience and happy to have purchased from NYE More

by photoace0221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Miracle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Prompt and friendly service. All concerns were discussed before service. Great work by knowledgeable and professional technicians. All staff were friendly and helpful. More

by TAFFEE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 01, 2025

Great warranty service by the NYE GMC team. They are top notch in every aspect of the process! More

by Djt0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

This is an update to my last review. After posting, I was contacted by NYE and explained what happened. They rectified the problem to my satisfaction quickly and professionally. More

by RKAPLAN500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vaughn
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

The dealership was very good to me, treated me very nicely, very professional, Chris manager was very good was very good. Everyone treated me excellent More

by GRAMBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Invoice prepared incorrectly, almost double charged. Was told job would take 40 minutes, waited over two hours before work complete. Never has this issue before. More

by RKAPLAN500
Service Time
Recommend Dealer
No
Employees Worked With
Cheyenne
April 25, 2025

Everyone was courteous and efficient. Especially Christopher Webster who handled my car service. Several were concerned about my comfort during the wait. More

by JCARY1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...