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Muzi Chevrolet

Needham, MA

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260 Reviews

56 TV Place

Needham, MA

02494

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260 Reviews of Muzi Chevrolet

January 12, 2016

Quick & Easy I just bought my first truck, a Chevy Colorado, at Muzi Chevrolet. I worked with Eric Porter and the entire process was sooo easy. I went in expecting More

by Jari Suraivas
Recommend Dealer
Yes
Employees Worked With
Eric Porter, Angella Lucia
Jan 12, 2016 -

Muzi Chevrolet responded

Jari, thanks so much for your business and for this outstanding review. We are thrilled to hear that Eric made the car buying process easy and enjoyable and excited that you finally got behind the wheel of your first truck. We think that you are going to love the new Colorado!!

January 12, 2016

First New Car In 8 Years Keith Eisele helped me to drive home in a new car for the first time in a long time. My trade wasn’t worth much of anything because I had pretty much More

by Chuck R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Eisele, Corey Casey
Jan 12, 2016 -

Muzi Chevrolet responded

Hey Chuck, great to hear from you! We are so happy that we could get you behind wheel of a beautiful new 2016 Malibu! From the latest technology, handling, and fuel economy to that new car smell it is always special when you drive off the lot in a new car! Thank you so much for your business and welcome to the Muzi family!!

January 06, 2016

Muzi Chevrolet Above Them All I was on the market looking for a new vehicle when I came across Muzi Chevrolet in Needham Massachusetts. This is the dealership that goes above and b More

by lucebelle39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muzi Chevrolet in Needham is the best dealership in Massachusetts. Satisfaction is guaranteed so why go anywhere else? , Rob Roderick, Peter McManus, Angella Lucia
Jan 07, 2016 -

Muzi Chevrolet responded

This is exactly how we want all of our customers to feel after working with our team: "This is the dealership that goes above and beyond to deliver nothing but the utmost satisfaction" Thank you so much for your business and for this great review. Enjoy your new ride and welcome to the Muzi family!!

December 22, 2015

Honest, knowledgeable, professional plus From soup to nuts, the experience with Muzi was great! Straightforward, attentive, without being overbearing and transparent. Simply put, they did exa More

by Suburban2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Swindell, Rob Roderick, Peter McManus, Angella Lucia
Dec 23, 2015 -

Muzi Chevrolet responded

Wow! This is fantastic! Thank you so much for providing this thoughtful, detailed review of your experience here at Muzi Chevy. We cannot speak to other dealership's operations; however, our team is always willing to go the extra mile to make our customers happy and this review is the perfect reflection of that abiding focus on customer satisfaction. We hope that you and your family enjoy your new 2016 Suburban for many years to come!

December 11, 2015

Very Attentive & Knowledgeable I have to say that this is the second Silverado that I have bought from Muzi Chevrolet and Rob Roderick is the best salesman I've ever dealt with. He More

by nugget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Roderick
Dec 11, 2015 -

Muzi Chevrolet responded

Thank you so much! We are so happy to hear that you had an enjoyable experience working with Rob. Like our entire team, Rob is focused on providing a transparent, honest, informative car buying experience and it sounds like he knocked it out of the park. Thank you for continuing to choose Muzi Chevy for all of your automotive needs!

December 11, 2015

Friendly, professional and fast I had been thinking about trading my truck in for a newer model. I happened to be driving by Muzi Chevrolet so I decided to see what was in the lot. T More

by Silverado15
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Masone, Keith Eisele, Corey Casey
Dec 11, 2015 -

Muzi Chevrolet responded

Great review! Thank you so much for sharing. We are so happy to hear that you had a positive truck buying experience and that Keith Tony and Corey were able to get you out and on the road by 5:00pm. Enjoy your new truck and thank you for trusting the Muzi team with your automotive needs.

December 10, 2015

Helpful Dealership! Great customer service. Excellent management team. Fast and easy negotiation and transaction process. I would definitely do it and again and recommend More

by robyne123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Eisele
Dec 10, 2015 -

Muzi Chevrolet responded

Hey Robyn! Thank you so much for this glowing review, we really appreciate it. We are so happy that you trusted the Muzi Chevy team with your automotive needs. We look forward to working with you for many years to come!

December 05, 2015

Honored Their Ad Price I came to Muzi to buy a car advertised on their site. They had added aftermarket options that were not included in the chevy website that were going t More

by chevylover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Masone
December 04, 2015

Started out good...went downhill from there -They asked me to come back to the dealership to resign paperwork so I could be put first on the loan, and my wife as a cosigner. When I arrived at th More

by mattyd22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Masone, Keith Eisele, Peter McManus
Dec 10, 2015 -

Muzi Chevrolet responded

Hi Matty, thank you so much for taking the time to share your opinion online. We really love having an engaged and passionate customer base because we are passionate about the business and our customers. As you are well aware; however, the reason that the transaction took time and was complicated was because our sales and finance team had to work hard to overcome a number of difficult financial hurdles to make this deal happen and get you behind the wheel of a beautiful, new, well-equipped, 2015 Silverado. Our sales, finance and office staff followed our standard protocol regarding your contract and warranty paperwork and even went so far as to send you the documentation 3 separate times because of your very vocal concerns throughout the process. To make things more convenient for you we said that we would pay for your inspection at another dealership closer to you and we mailed you a reimbursement check for that inspection. We have expended quite a bit of time and resources on this one transaction and we really hope that, in the long run, the relationship can be salvated. If you need anything else please just let us know.

December 02, 2015

Very Satisfied This could not have been easier. I found a pre-owned Equinox online and called in and asked if it was available and if they would honor the price. I d More

by Crissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Roderick
Dec 02, 2015 -

Muzi Chevrolet responded

Hey Crissy! Thanks so much for sharing your experience online. Our sales team works hard to make sure that we always have the vehicles we advertise online on the ground at our dealership for our customers. We are so happy to hear that you are loving your Equinox and thank you very much for choosing Muzi!

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