Muzi Chevrolet
Needham, MA
By Type
260 Reviews of Muzi Chevrolet
Quick & Easy I just bought my first truck, a Chevy Colorado, at Muzi Chevrolet. I worked with Eric Porter and the entire process was sooo easy. I went in expecting I just bought my first truck, a Chevy Colorado, at Muzi Chevrolet. I worked with Eric Porter and the entire process was sooo easy. I went in expecting a battle and left with a new truck that I love. Thanks Eric. More
First New Car In 8 Years Keith Eisele helped me to drive home in a new car for the first time in a long time. My trade wasn’t worth much of anything because I had pretty much Keith Eisele helped me to drive home in a new car for the first time in a long time. My trade wasn’t worth much of anything because I had pretty much driven it into the ground. But Keith got me into a new car with almost no money out of pocket and I drove it off the same day. More
Muzi Chevrolet Above Them All I was on the market looking for a new vehicle when I came across Muzi Chevrolet in Needham Massachusetts. This is the dealership that goes above and b I was on the market looking for a new vehicle when I came across Muzi Chevrolet in Needham Massachusetts. This is the dealership that goes above and beyond to deliver nothing but the utmost satisfaction. Robert Roderick, was the first person who warmly greeted me in Muzi Chevy. The entire experience supercede my expectations. They cater to your need and won't stop until you're completely satisfy with the result. So thank you to Angela, Peter in finance and most of all thank you Robert Roderick and the team for making all the impossible happen. Muzi Chevrolet in Needham is where I'll recommend to anyone looking for a vehicle that they desire and trust that you'll have your peace of mind at the end. I could not possibly asked for a better costumer service experience and much more! Thank you Robert Roderick and the exceptional team at Muzi Chevrolet in Needham. More
Honest, knowledgeable, professional plus From soup to nuts, the experience with Muzi was great! Straightforward, attentive, without being overbearing and transparent. Simply put, they did exa From soup to nuts, the experience with Muzi was great! Straightforward, attentive, without being overbearing and transparent. Simply put, they did exactly what they said they were going to do, in a polite and professional manner. This was very different, I might add, from experiences that I have had at other dealerships, the worst of which, at Quirk Chevy (Braintree, MA) in particular, actually prompted me to call Muzi in the first place. Muzi and its capable team located the very specific vehicle that I wanted and had it delivered from another state, making me a very satisfied customer! All employees that I dealt with were great, but I have to single out Rob Roderick for his extensive automotive (I bought a Suburban) knowledge and patience and willingness to educate me on every aspect of my new vehicle. Angella Lucia, the internet rep. and Rob located the Suburban, several states away, and Rob's supervisor, Peter Swindell, arranged for a swap and to have it promptly transported to their Needham dealship, so that I could make a prompt purchase. They made it all happen, and my family and I are very appreciative of their efforts. More
Very Attentive & Knowledgeable I have to say that this is the second Silverado that I have bought from Muzi Chevrolet and Rob Roderick is the best salesman I've ever dealt with. He I have to say that this is the second Silverado that I have bought from Muzi Chevrolet and Rob Roderick is the best salesman I've ever dealt with. He is a great person to talk to, has always been honest with us and I would buy another vehicle from him. More
Friendly, professional and fast I had been thinking about trading my truck in for a newer model. I happened to be driving by Muzi Chevrolet so I decided to see what was in the lot. T I had been thinking about trading my truck in for a newer model. I happened to be driving by Muzi Chevrolet so I decided to see what was in the lot. The sales consultant was very helpful and knowledgeable. I saw one that I liked, filled out the paperwork and had my new truck by 5:00. Now that's what I call service. Excellent management team. More
Helpful Dealership! Great customer service. Excellent management team. Fast and easy negotiation and transaction process. I would definitely do it and again and recommend Great customer service. Excellent management team. Fast and easy negotiation and transaction process. I would definitely do it and again and recommend to a friend! A special thanks to Keith Eisele for all of his help with the transaction. More
Honored Their Ad Price I came to Muzi to buy a car advertised on their site. They had added aftermarket options that were not included in the chevy website that were going t I came to Muzi to buy a car advertised on their site. They had added aftermarket options that were not included in the chevy website that were going to be about $2,500 more than I was first led to believe. At first I was annoyed and ready to walk out. To my surprise they honored the online price at their expense. More
Started out good...went downhill from there -They asked me to come back to the dealership to resign paperwork so I could be put first on the loan, and my wife as a cosigner. When I arrived at th -They asked me to come back to the dealership to resign paperwork so I could be put first on the loan, and my wife as a cosigner. When I arrived at the dealership to re-sign the paperwork, they had put in a $2000 vehicle service contract that they had not asked my permission to include, and were most likely hoping I did not notice before signing. -Despite purchasing the truck over two weeks ago, and requesting over 9 times to both my sales person (Tony) and their accounting office, to date, I have still not received the carbon copy of the contract that I signed (which is legally required to be provided to me by the way). I am not sure why they are not providing me a copy of the agreement, but it is highly suspicious to me -They have still not provided me the promised reimbursement for the inspection sticker that I obtained. I got the truck inspected in my area, so I did not have to travel all the way down there, and I emailed them the receipt (and confirmed they received the email). They were then supposed to send me a check reimbursing me the inspection fee. Seemed like nice guys at first, ended up being just another inefficient, poor communicating, dysfunctional dealership (like the 5000 others we have all dealt with over the years) More
Very Satisfied This could not have been easier. I found a pre-owned Equinox online and called in and asked if it was available and if they would honor the price. I d This could not have been easier. I found a pre-owned Equinox online and called in and asked if it was available and if they would honor the price. I drove in and worked with the salesman Rob and drove home in my new Equinox later that same afternoon. Loving my new SUV! More