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Murphy Ford
Chester, PA
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361 Reviews of Murphy Ford
Both gentlemen were extremely professional and friendly and were the major factor in our decision to buy from this dealer. They made the process very pleasant and we would recommend them to any of our fam and were the major factor in our decision to buy from this dealer. They made the process very pleasant and we would recommend them to any of our family and friends! We LOVE our new Escape! More
I had put off getting a new car for so long because it was always such a stressful, pretty much terrible experience for me - however from the time I met Vince until we left in my new Escape, he made it a was always such a stressful, pretty much terrible experience for me - however from the time I met Vince until we left in my new Escape, he made it a very low-pressure, enjoyable experience - I have and will continue to recommend Vince and Murphy Ford to my friends and family. Thank you and I love my car! More
My experience with Murphy Ford has been an enjoyable one! I thoroughly enjoy the atmosphere and the hospitality of the dealership staff! My sales associate Vince Northington, was top rate and truly exempli I thoroughly enjoy the atmosphere and the hospitality of the dealership staff! My sales associate Vince Northington, was top rate and truly exemplifies what can be considered as "world class service!" "I'll be back!" More
I actually stopped at Murphy Ford to look at a used vehicle that was advertised on the Internet. Upon arrival, my wife and I were greeted by the Internet sales rep and were turned over to Adrien Moore vehicle that was advertised on the Internet. Upon arrival, my wife and I were greeted by the Internet sales rep and were turned over to Adrien Moore in sales. After finding out that the vehicle I was there for was sold the previous night, I was ready to leave. After a brief discussion with Adrien, he convinced me to look at a couple similar vehicles. I saw a few vehicles that were priced a little more than I wanted to spend for a used vehicle. Anyway,on the way back to the showroom, Adrien and I looked at a few new vehicles that I assumed were way out of my price range. He explained to me that he can work with me a lot more on a new vehicle and that Ford has some good incentives right now. So he went to work... OK- I will have to say that I never thought that I would be driving away in a new truck, but through his (Adrien's) diligent efforts, he was able to get the price down to just a little more than I wanted to spend on a used vehicle. WOW!!! I was shocked, but made the right decision I hope and drove away in a new truck. If it were not for Adriens professionlism and effort, I likely would have walked out when the vehicle I came to look at was gone. KUDO's to Adrien and his efforts to generate sales for the dealership, keep the customer happy, and create a positive experience for me in the purchase of a new vehicle. THANKS!!! More
Vince was great until he made the sale. After I purhased my car from murphy ford and was having problems and isuue Vince was unable to help me. It seem like they was only about making the sale and not the my car from murphy ford and was having problems and isuue Vince was unable to help me. It seem like they was only about making the sale and not the long-term relationship of the customer. They sold me insurance but, wouldn't service my car at murphy ford. They directed me to Chyrsler dealership the nearest one to me is an hour away. Murphy Ford will never get my money again. I will go out of my way next time to purchase a car. More
Overall we had a great experience with Murphy Ford, and especially with LaShinda Clark. She was very knowledgeable on the Fusion, and went out of her way to get us the car we wanted. We would consider her especially with LaShinda Clark. She was very knowledgeable on the Fusion, and went out of her way to get us the car we wanted. We would consider her for any future car purchases. More
Murphy Ford and Don Magnin were easy to work with. They had the car that we wanted and were able to quickly agree on the price. Also worked with us to come up with leasseing terms that work for us. had the car that we wanted and were able to quickly agree on the price. Also worked with us to come up with leasseing terms that work for us. More
If itwas not for i would not go to murphy ford for service. I had a bad experiance with the service manager with my latest truck. They did not have to give it the sun treatment because ford motor co s service. I had a bad experiance with the service manager with my latest truck. They did not have to give it the sun treatment because ford motor co screwed up,tell the customer like it is.They fmc recalled the parts you had in stock It took 3 weeks to get the proper parts. it was replaced and has been fine since. As for salespeople are concerned Don is a real sales person tells you like it is. I was ready to go to another dealer for service until Don acted as a go between between service manager and myself .Once the story was known i could deal with it. why are stories necessary when there is a problem. the problem was not murphy ford but ford motor co. Defective parts recalled for revision by ford motor co. I am from the old school tell it like it is. do not blow smoke. thank you jim glatts 4780 park la aston pa 19014 610-494-1228 More
I was looking for a new Ford Focus and originally went to the Ford dealer in Woodbury, NJ. They weren't very helpful in trying to find the car that I wanted. Instead, I went to Murphy Ford, which was just ov the Ford dealer in Woodbury, NJ. They weren't very helpful in trying to find the car that I wanted. Instead, I went to Murphy Ford, which was just over the Commodore Barry Bridge and worked with James McQuoid, who was very helpful in finding me a car and getting me a fair price. I would definitely consider purchasing my next car from Murphy Ford and James. In addition, I will be having my car's regular maintenance completed at Murphy Ford since they offer free tires for life if you have the car maintained at the dealership. Thanks James! More