Murphy Ford

Excellent Treatment I called Murphy ford and was looking for a reliable pre owned vehicle and I wanted to speak with management, I was directed to Keith Mills the Sales M I called Murphy ford and was looking for a reliable pre owned vehicle and I wanted to speak with management, I was directed to Keith Mills the Sales Manager who made this a very enjoyable hassle free purchase and his knowledge of the product made my decision easy, We came to an agreement by phone and 8 hours later I went to pickup my 2013 ford fusion, which I love....... And a special thank you to Vince Nothington the Sales Consultant who took excellent care of me and all the paperwork and made sure I was happy with the vehicle and went over the features with me, I highly recommend Murphy ford Sales department for anyones next Ford............... Thank you Keith Mills and Vince Nothington Regards, Deneen A Strickelr More

Great experience From the first phone call with Don DeKay, the entire experience was great. He worked hard to get us the most money he could for our trade and sell us From the first phone call with Don DeKay, the entire experience was great. He worked hard to get us the most money he could for our trade and sell us the CPO car we wanted at the right price. The finance manager was pleasant as well, which is often where I find the experience goes south. Car salesman and dealers often have a bad reputation but both Murphy and Don have a good reputation for a reason. Don even followed up after the sale to make sure I was happy and that things were going well with the vehicle. I would purchase another car from Don DeKay and Murphy Ford without hesitation and plan to refer friends who are looking for a Ford. On another note, I visited about 7 other dealers during my car search, including BMW, VW (2 dealers), Mazda, and Ford (3 dealers). I was surprised how little the saleman I encountered knew about their product and how none tried to really figure out what I wanted - not one suggested a different vehicle even after I shared what I did or didn't like about what I test drove; only one salesman followed up with me after the test drive. One even talked me out of test driving what I eventually ended up buying (he thought I wouldn't like it - he was wrong). I don't miss the old day of salesmen hounding you to death but I do think they should at least try to sell you a car. Anyway, super glad I ended up with Don at Murphy Ford. More

new car purchase We went to test drive a Ford Escape, not thinking they would have what we were looking for. Well , they did. Fernando , our salesman to the financ We went to test drive a Ford Escape, not thinking they would have what we were looking for. Well , they did. Fernando , our salesman to the finance manager were wonderful. We left to test drive other cars on the list and went back to Murphy Ford for the sale. I would recommend this dealership to everyone. They wanted to sell and we wanted to buy. They were rushed on the detailing since the car had just arrived , but we can go back for another detail More

Murphy Ford treats us like Family! Murphy Ford has now sold or leased our family four vehicles. Each time the experience was enjoyable, informative, and left us with the quality Ford v Murphy Ford has now sold or leased our family four vehicles. Each time the experience was enjoyable, informative, and left us with the quality Ford vechile that met both our budget and our needs. Kudos to Vince for his low pressure, helpful sales approach and to Keith for having a "sharp pencil" when it came to helping us meet our monthly payment. They are backed up by Brian in the service department who always seems to find a loyalty discount for us and is extremely accommodating. More

He went above and beyond I arrived at murphy ford not knowing what to expect and then I met car salesman/my angle Mr. TEDDY BROWN. He was extreamely polite and professional wh I arrived at murphy ford not knowing what to expect and then I met car salesman/my angle Mr. TEDDY BROWN. He was extreamely polite and professional which made me feel at ease. Mr Brown worked hard all day until I drove away in a car that was just right for me and my children. He exceeded my expectations by 100% and for that I'm greatful!!! (Thank U) More

2nd Time Around!!! Vince have done it again, for the 2nd time around Vice have got me a car that works for me in my budget. i must say he is a Awesome guy, i'm so sorry Vince have done it again, for the 2nd time around Vice have got me a car that works for me in my budget. i must say he is a Awesome guy, i'm so sorry i tried another dealer only to come back to him Vice is the MAN!!! More

great stress free visit Walked in, told them what my price range was and found a car immediately. teddy was really helpful and provided me with the car that met all my needs. Walked in, told them what my price range was and found a car immediately. teddy was really helpful and provided me with the car that met all my needs. great atmosphere, great salesman. More

BUYER BEWARE!! A very unique experience at what is supposed to be a reputable dealership. I found a 2015 F-150 advertised for $34,995. No pictures were published, h A very unique experience at what is supposed to be a reputable dealership. I found a 2015 F-150 advertised for $34,995. No pictures were published, however, it had under 3,500 miles on it. I made the trek over from NJ at 7 o'clock on a Monday night. Met Fernando, my salesman, a very well spoken gentleman. After greetings, Fernando asked me to have a seat, as he would pull the truck around front. After several minutes, Fernando returns and asks me to step outside to look at the truck. This truck, which according to Carfax was about 3 months old, was absolutely disgustingly dirty. Fernando walked me around to the back of the truck and showed me damage to the bumper, which apparently had backed into a dumpster and needed repair. I quickly pointed out that there was also body damage. Fernando explained that if we could work a deal out this evening, that the damage would be repaired in the AM and the truck would be Ford Certified. I questioned how a truck could be certified, as it was damaged in an accident. He had some answer that honestly didn't make sense and probably wasn't even legal. Dealerships have the advantage of knowing everything that happens to our cars, through the likes of Carfax, however, this dealership isn't going to report this damage? So, I figured I'd consider the truck if the price was right, took it for a test drive and really liked the vehicle. We went in and did the normal number crunching. Eventually I spoke with a manager, who was also very cordial. The long and the short of it is, they wouldn't budge off the $35,000 price. I took my phone out and showed them the same exact truck in Northern New Jersey, which had about 10,000 more miles. The truck was listed for $29,995. I told them, this truck which is damaged is worth less than the truck with 10,000 more miles, not the other way around. The manager pulled out his paperwork and explained what the truck was worth through NADA and that once they damage was fixed it was going to go on the lot for $38,000. I said it's on the internet for $34,995 now and your going to raise it when the damage is fixed? He explained that they just put it on the internet to draw people in. So, I wasted 3 hours of my life, to be drawn into a scam? I've always been a big fan of Ford trucks and I still am. This, however, was one of the most dishonest purchase experiences I have ever come across. Buyer beware, they'll sell to you how they are the only Motor Trend Certified Ford dealer in the Delaware Valley. One would think Motor Trend has higher standards than this, apparently not, AGAIN....BUYER BEWARE!! More

New Purchase Julia Danvers " This was a Great Experience" Meeting Vince for the first time was awesome. He made me feel comfortable and had knowledge with und Julia Danvers " This was a Great Experience" Meeting Vince for the first time was awesome. He made me feel comfortable and had knowledge with understanding about the vehicles shown. Great person for the Team. More

Vince was Awesome Vince was a great help in helping me find the vehicle that would fit in my budget. He was very knowledgable about all the vehicles. Vince was a great help in helping me find the vehicle that would fit in my budget. He was very knowledgable about all the vehicles. More