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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

March 22, 2018

Needed oil change and to get light bulb changed Alonzo bass was awesome he was quick and made things easy for me I really did appreciate it thank you I will be back please make sure to praise Alonzo More

by Chuck10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo bass
Mar 31, 2018 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Chuck! Love to hear that Alonzo is doing a great job. We strive to provide excellent service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Respectfully, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 19, 2018

Helpful! The guy who checked me out walked me through all of my paper work and explained all of the ratings. Very friendly and efficient, will be back! More

by Carcait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 31, 2018 -

Murgado Ford of Chicago responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a friendly and efficient service experience. Your feedback is a testimony that our dedication has really paid off. Respectfully, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 16, 2018

Great Job As Always Needed service for my son's vehicle, tires, wipers, rear turn signal tail lamps, and as always with my own vehicle, the service, the prices and the qu More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Mar 31, 2018 -

Murgado Ford of Chicago responded

Hello Francis and thank you for your feedback. I’m very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Until next time, drive safe! Respectfully, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 15, 2018

Needed purger valve replaced, I was in and out in less than Mike Rapacki and Brad Sanders were extremely helpful. As a long time Ford owner I really appreciate the attention that Mike and Brad gave me at how fa More

by Mark J Andrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rapacki and Brad Sanders
Mar 15, 2018 -

Murgado Ford of Chicago responded

Mark, thank you for leaving us your review. I’m happy to hear that you were pleased with the service you received from Mike and Brad. If there is anything more that we can do please come back and see us again. Take care! Best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 15, 2018

Service Carols Magana did a great job getting me thru the Quick Lane for the "Works Package" He was also able to get both brake lights bulbs changed. After th More

by tmaruska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana
Mar 15, 2018 -

Murgado Ford of Chicago responded

Thank you so much for your review! We really appreciate your business and are so happy that Carlos could provide great service to you and your vehicle. We look forward to serving you again! Best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 14, 2018

2018 Ford Escape Lease Great experience and customer service. Easy process. Dealership clean. Lots of inventory. Good communication. David N was very easy to work with and More

by MAGFordEscape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Niebryzdowski
Mar 15, 2018 -

Murgado Ford of Chicago responded

Thank you for your feedback and congratulations on your 2018 Ford Escape! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to David. Drive safely. Best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 13, 2018

Excellent Service I brought my 2016 Mustang in for 15,000 mile service, they took my car right away, "FOR THE wORKS' tey competed the work in short time, washed the car More

by Bob41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Mar 14, 2018 -

Murgado Ford of Chicago responded

We cannot thank you enough for this glowing review of our service center, Bob! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! All the best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 12, 2018

Very professional I worked with Jake and Victor. Both were very friendly and knowledgeable. They were very patience with questions we had. Victor showed us the Servi More

by Dtrav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Victor
Mar 13, 2018 -

Murgado Ford of Chicago responded

Thank you for your business and this review of Fox Ford Lincoln, David. I am happy to hear Jake, Victor, and our team were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Warm regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 11, 2018

always helpful never had an issue since they have opened. I arrived at the time I scheduled and they were ready for me. My car was done that day and they have great hours for drop off and pick up. More

by hockeynut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
Mar 13, 2018 -

Murgado Ford of Chicago responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Warm regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 10, 2018

Beautiful facility and friendly staff. We actually enjoyed being at your new and state of the art dealership and thank you. Fox Ford Lincoln is exceptionally nice. Probably the best I've se More

by Fordfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your service team is great.
Mar 13, 2018 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Warm regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

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