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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

October 28, 2019

Angel was very helpful with the entire process. Knowledgeable and honest. Made everything easier. I couldn’t have asked for a better experience, and he really helped me out with my situation. I’ll More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Martinez
Oct 28, 2019 -

Murgado Ford of Chicago responded

Thank you so much for sharing your car shopping experience with us, Erica. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Angel and the rest of the Fox Ford Lincoln team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 28, 2019

The new car purchasing process was smoothe and efficient Ruben Garnica and Avery made the process for my new car purchase go smoothly and efficiently. Ruben was especially helpful downloading and setting up More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Garnica, Avery
Oct 28, 2019 -

Murgado Ford of Chicago responded

Thank you for your great review, Diana! We're glad to have Ruben and Avery on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 23, 2019

Professional I scheduled a 40,000 service procedure. When I arrived, my Service Advisor, Alonzo Bass, who knows my car, explained that's not what I needed & info More

by Renital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Oct 24, 2019 -

Murgado Ford of Chicago responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Alonzo does for Fox Ford Lincoln and our customers. Hope to see you again soon! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 22, 2019

Quick oil chang, fluid check, tire check and car wash I had a 9:45 appointment and they started working on my car at 10:00, better than the doctors office. They changed my oil and filter, checked fluid le More

by bobchibell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar Espinosa and Rakeen J.
Oct 22, 2019 -

Murgado Ford of Chicago responded

Hello Bob, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 19, 2019

Great customer service Attention to detail, efficient service. Online appointment is great. Communication via text made a difference. I believe they are a far superior deal More

by JMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Espinoza
Oct 21, 2019 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 19, 2019

Quick and professional Service is excellent. Comfortable waiting room with coffee available was most welcome. Work performed was top notch and the car was left sparkling cle More

by Topper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Oct 21, 2019 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 17, 2019

Quick regular maintenance oil change Car processed quickly. Waiting area very comfortable.Car processed quickly. Waiting area very comfortable.Car processed quickly. Waiting area very com More

by KenL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Service Manager
Oct 18, 2019 -

Murgado Ford of Chicago responded

Ken, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. We look forward to working with you again in the future. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 11, 2019

2020 Aviator I have purchased many cars from a few dealerships in and around the Chicago land area. This Lincoln Aviator will be my 2nd purchase from Fox Ford Linc More

by Anthony L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Bogdan
Oct 11, 2019 -

Murgado Ford of Chicago responded

Anthony, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Matthew went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 11, 2019

Quick and efficient tire fix and oil change my flat tired was inspected and repaired and my oil changed in just 90m, with walk in service. anibal was very efficient and helpful and communicativ More

by locom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anibal
Oct 11, 2019 -

Murgado Ford of Chicago responded

Hello, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 10, 2019

Friendly, Knowledgeable, Professional, and Welcoming Came in after I had a flat tire in my work vehicle. Terrible way to start my day. Anibal turned my day around. He assured me the issue would be fixed, More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal
Oct 10, 2019 -

Murgado Ford of Chicago responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Anibal went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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