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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

January 16, 2020

Tom deserves 10 stars. A day after my visit, I was thinking about that this morning. It was an A+++ experience, largely because of the interaction with Tom. As the point of contact with Fox, he couldn More

by RonnieO
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 17, 2020 -

Murgado Ford of Chicago responded

Thank you so much for your review, Ronnie! We really appreciate your business and are so happy that Tom could provide great service to you and your vehicle. We look forward to seeing you again! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 13, 2020

good service muy buen servicio le hicieron a mi ford escape 2014 muchas gracias Cesar muy amabble lo recomiendo y ahi estare para mi proximo servicio gracias More

by yopito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 14, 2020 -

Murgado Ford of Chicago responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 11, 2020

Great service and follow up as usual! We have a 2007 Ford Edge and Fox keeps it running well. The price is reasonable and the staff is service oriented. More

by wilsonschutter
Recommend Dealer
Yes
Employees Worked With
Anibel, Alberto
Jan 14, 2020 -

Murgado Ford of Chicago responded

Wilson, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 10, 2020

Easy purchase process. No pressure tactics. Accommodating and pleasant sales team. They took time to answer questions and provide explanations to all my questions. The facility is very nice as well! More

by gary.squire
Recommend Dealer
Yes
Employees Worked With
Worked with Ruben, Avery and Joe. Simply a great team!
Jan 14, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to share your feedback with us, Gary! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 09, 2020

Thank you for a pleasant service experience. Service was completed in a timely manner. Cesar was very informative and respectful. Definitely will come back again thank you. More

by Noreen
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 14, 2020 -

Murgado Ford of Chicago responded

Hi Noreen, and thanks for the great feedback! We're very happy that Cesar was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 08, 2020

Very detailed and helpful. Alberto took his time and explained the importance of the work needed done on the vehicle. He also answered every question I had More

by Lee.musgraves
Recommend Dealer
Yes
Employees Worked With
Alberto
Jan 08, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Lee! I'm very happy to hear that Alberto was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 06, 2020

Oil Change Alonzo and his team did an amazing job getting me in and out very fast on an extremely busy day, great job by the Fox Ford team. More

by richardandheidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Jan 06, 2020 -

Murgado Ford of Chicago responded

Thank you so much for the nice review, Richard and Heidi! We really appreciate this feedback and I'll be certain to share your compliments with Alonzo and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 06, 2020

Quick Serrvice Arrived 8:20 work was done with a car wash and oil change by 9:05. I was impressed with the time that was saved. More

by Terrence Jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Jan 06, 2020 -

Murgado Ford of Chicago responded

Terrence, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 03, 2020

good communication and service Though the forecast wait for an oil change was longer than I expected - it was a busy day - the service tech accurately estimated the time. I apprecia More

by JerryChi
Recommend Dealer
Yes
Employees Worked With
forgot
Jan 06, 2020 -

Murgado Ford of Chicago responded

Jerry, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

January 02, 2020

This is a good place to buy a car or have one serviced, the team is very professional and the place is fabulous. They go good work. More

by Dtmazda
Recommend Dealer
Yes
Employees Worked With
Bryant
Jan 03, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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