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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

October 03, 2020

Great experience working with Ruben to select a vehicle that met my needs. Ruben was very professional. James, who I’ve worked with in the past, made the process smooth and easy. He is very thorough More

by Kevin S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Garnica, James Rambo
Oct 05, 2020 -

Murgado Ford of Chicago responded

Kevin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

October 02, 2020

Great location which makes it easy for me. The staff at the express lane is friendly and helped me have a great experience. Thanks again! More

by wolfen63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzette Rivera
Oct 05, 2020 -

Murgado Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

October 01, 2020

Great service! really appreciate the care and quality of service. im just going to continue writing until i hit this 25 word minimum word count. More

by sjharries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot
Oct 02, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Please let us know if there is anything else that we can assist you with. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 25, 2020

This dealership is convenient for me by location, that is one of the reason I chose this dealership along with I believe in purchasing a American Made car. The type of car I decided to upgrade to a SUV upon More

by r1olden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Samuels, April, Johnny, Alonzo and Maya Samuel Supervisor.
Sep 25, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 25, 2020

Chappy was great! Friendly, insightful, and a pleasure doing business with. I would definitely recommend him and fox Ford Lincoln to friends or relatives. We love our new car. More

by ckp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chappy
Sep 28, 2020 -

Murgado Ford of Chicago responded

We loved reading this review! Happy customers are our aim, and it appears Chappy really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 23, 2020

We always get our cars serviced at Fox Ford: friendly, efficient, staff who go the extra mile to make sure the work is done right; no BS of trying to sell us something we don’t really need. More

by Edward2081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Alonzo
Sep 23, 2020 -

Murgado Ford of Chicago responded

At Fox Ford Lincoln, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 19, 2020

Great service and Pete was very helpful in finding the right car. One thing I will tell you is that I hate these kind of forms. More

by j.c.craft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Banks
Sep 21, 2020 -

Murgado Ford of Chicago responded

Thank you for taking the time to write this review. We are pleased to hear that Pete was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Best regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 17, 2020

Everyone was professional and courteous - didn’t hesitate when asked for assistance. Process was seamless. Not stressful at all. Thank you for all of your help and of course my salesperson mrLawrence was tho More

by Elev8now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery, Sam Hammad and John
Sep 17, 2020 -

Murgado Ford of Chicago responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 14, 2020

Team was quick to respond, provided accurate info, and discuss options for purchase. Made it easy to make a decision over the phone and finalize. I drove in from out of state to buy the f-150 and was a More

by Chrispt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Banks and Shannon
Sep 14, 2020 -

Murgado Ford of Chicago responded

Chris, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 13, 2020

Service was quick, exactly what it should have been, and done very professionally. All the staff were helpful, especially Alonzo Bass who charged me and looked up a couple of things for me. More

by JFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Sep 14, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Alonzo was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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