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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

January 05, 2021

You guys were great! Came early to get a splash guard re attached underneath my car . No appointment. They took my car with no issues and I was on the road in 40 minutes. Bravo Fox! Nickolaus was amazing! More

by Mklarfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolaus
Jan 07, 2021 -

Murgado Ford of Chicago responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Kind regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

January 04, 2021

Our experience at Fox Ford Lincoln was the best car buying experience we've had. We felt that both the dealership and the salesman were honest and helpful. We were dreading the process, but it was not More

by abigailanne15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tramayne Hill
Jan 06, 2021 -

Murgado Ford of Chicago responded

Abigail, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 31, 2020

Great help and as well very helpful for what I asked for he gave me back a review on my vehicle that everything was up to service and working. More

by Roberto Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett
Jan 04, 2021 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review, Roberto! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 30, 2020

The service was fast until I needed to leave with my car. there was a car blocking mine and they couldn't find the keys to move it out of the way. Luckily no one was parked behind me and the service tech w More

by SANDEE0611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris, The young man who did my final paperwork was fabulous but I don't know his name
Dec 31, 2020 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 30, 2020

Chappy and the General Manager were amazing to work with. We went in to look at trading in my car and ended up trading in my wife’s car as well! finance manager also made it simple and painless. I have bo More

by Robert Brand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chappy, sorry don’t remember GM or Finance Manager names but they were great as well.
Dec 31, 2020 -

Murgado Ford of Chicago responded

Thank you so much for the nice review, Robert! We really appreciate this feedback and I'll be certain to share your compliments with Chappy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 24, 2020

Everett was very helpful and professional. I had to come back the next day, and he called me right when the part was ready. He made sure I was in and out as quickly as possible. The service team at F More

by SSChicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett
Dec 28, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Everett was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 22, 2020

Thank you Chappy for the wonderful service. You made it so easy and comfortable to purchase not one but two cars at the same time More

by Julie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chappy
Dec 23, 2020 -

Murgado Ford of Chicago responded

Hello Julie, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chappy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 22, 2020

very happy with the service and helpfulness of this dealership will make my home for services for future maintenance on my car felt very comfortable here More

by josephmac31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Branson
Dec 23, 2020 -

Murgado Ford of Chicago responded

Joseph, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 15, 2020

Excellent service , friendly staff got there earlier and Nick took my car right away for service and called me about two hours later to let me know that my car was ready I was surprised and glad thank you More

by Rmanu001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 16, 2020 -

Murgado Ford of Chicago responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Nick does for Fox Ford Lincoln and our customers. Hope to see you again soon! Kind regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

December 12, 2020

Courteous and attention to details!! I told them what I wanted and they came through for me also a very professional staff and salesman. I would highly recommend this dealership to anyone More

by JamesBond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar, Shannon, Avery, Jim
Dec 14, 2020 -

Murgado Ford of Chicago responded

We love hearing about customers that have a terrific experience at Fox Ford Lincoln. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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