Murgado Ford of Chicago

Very prompt service with friendly Ford shareholders. I liked the consistent communication, and the detailed data regarding my Ford experience. liked the consistent communication, and the detailed data regarding my Ford experience. More

Very speedy service. I was promised to get my car back by 2pm and got it back to me sooner. 2pm and got it back to me sooner. More

I tried differnt dealership and they don't even responded and I booked online with fox ford and Less wait time and polite service advisor or friendly. and I booked online with fox ford and Less wait time and polite service advisor or friendly. More

Attentive staff that want to ensure your visit and experience are all positive. The quick lane service was great! The texting feature was also very helpful. experience are all positive. The quick lane service was great! The texting feature was also very helpful. More

The service manager, Steve Bihnanek and his staff went above and beyond -again , for me when I visited the Fox Ford service department last week. I had a few unusual requests , and I needed a special expl above and beyond -again , for me when I visited the Fox Ford service department last week. I had a few unusual requests , and I needed a special explanation regarding a cleaning of the vent systems for my vehicle. Steve brought one of his senior techs, Rob over to explain to me as to how I could keep the vent screens clean, and he also had him blow compressed air into the interior vents to disrupt some spiders that had taken up residence inside! And as he usually does, my service advisor “Alonzo Ball” was extremely kind, patient and very accommodating in assisting me in preparing my vehicle for a long road trip, making sure that he addressed all of my questions and needs, and then some! This is the reason that after many , many years of choosing another large dealership for servicing my many vehicles, I had moved my business relationship to this new and improved dealership, “Fox Ford”. I am totally blown away whenever I visit them, as they never cease to impress me!! Sincerely Mr. Kenneth W. Dudash. More

Great service, prices and courteous assistance for all the work needed on our vehicle, and shuttle service as well when needed for traveling back home. the work needed on our vehicle, and shuttle service as well when needed for traveling back home. More

April was the kindest, most polite young lady. She kept me updated on the progress of the work, and when the car would be ready me updated on the progress of the work, and when the car would be ready More

Brad with the Fleet team is the best in the Biz!! I used to go to jiffy lube 4 years ago, but will never go back! to go to jiffy lube 4 years ago, but will never go back! More

Great service, prompt, listened to my descriptions and needs. Great recap after service was completed. Continued great Lincoln Certified treatment was appreciated and feels like continued great value. needs. Great recap after service was completed. Continued great Lincoln Certified treatment was appreciated and feels like continued great value. More

Brad was very helpful and the communication was excellent. The vehicle was repaired as planned on-time! The whole team was very professional and helpful. excellent. The vehicle was repaired as planned on-time! The whole team was very professional and helpful. More