Murgado Ford of Chicago

Great welcoming and attention. Service was fast. The people welcoming customers really set the tone and did great. Service was fast. The people welcoming customers really set the tone and did great. More

Location is good for me. Checking in was quick and easy, Boris is friendly and helpful. Checking in was quick and easy, Boris is friendly and helpful. More

Quick and efficient! Grant was the best! Very friendly and patient as I had a client call during my wait. Grant was the best! Very friendly and patient as I had a client call during my wait. More

My service advisor Boris was great and signed me in and showed me to the service waiting lounge which was also great and very clean. I was there for a recall, and at my sign out he showed me another things showed me to the service waiting lounge which was also great and very clean. I was there for a recall, and at my sign out he showed me another things in need of service. Great job. More

Nice location. Friendly people. Big screen TV. Free bottled water and coffee. Vending machines. No appointment necessary for oil changes. Friendly people. Big screen TV. Free bottled water and coffee. Vending machines. No appointment necessary for oil changes. More

We went to the dealership and picked up the car they informed us that we could purchase the car. But then a few days later and possibly five days later they said that one of the employees at the dealers informed us that we could purchase the car. But then a few days later and possibly five days later they said that one of the employees at the dealership wanted the car. So why would you list the car on the website if you wasn’t going to sell it to a customer and you just let the person at the dealership have the car not to mention the manager was really nasty when we told him about it I would not recommend this place to anyone More

Initially, I was told I could wait for my car during recall service, which was scheduled well in advance. When I arrived, I was told this was not the case and that it was an all-day job. However, a ve recall service, which was scheduled well in advance. When I arrived, I was told this was not the case and that it was an all-day job. However, a very thoughtful employee listened to my scheduling concerns and then worked with the manager to ensure everything could get done that day, while I waited. This was very much appreciated! More

Everything for the services were good however I added the oil change to the safety recall at the dealership because they offer a car wash. That didn’t happen and it was disappointing since I confirmed it wo oil change to the safety recall at the dealership because they offer a car wash. That didn’t happen and it was disappointing since I confirmed it would be washed when I dropped off the car. Also I asked if had been cleaned when I got the notification that the car was ready to be picked up and was texted yes it was cleaned. When we picked up the car it wasn’t cleaned and I was told that the car wash was broken. After I asked again the next day, they told me we could bring the car back however we didn’t have time. More

Provided me with information about the status of my repair and when i could expect my car. . so that I could plan my scedule with the need of my car repair and when i could expect my car. . so that I could plan my scedule with the need of my car More

Outstanding professional service. ! I have been a customer since the location opened. This dealership consistently provides quality work. I also appreciate watch items to proactively a ! I have been a customer since the location opened. This dealership consistently provides quality work. I also appreciate watch items to proactively avid future problems. They never push repairs that you do not need. Thank you. More