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Murgado Ford of Chicago

Chicago, IL

4.8
938 Reviews

2501 N Elston Ave

Chicago, IL

60647

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938 Reviews of Murgado Ford of Chicago

September 19, 2024

Always a great experience . Pleasant comfortable environment Personable knowledgeable staff. Whole experience is unlike any other dealership I’ve done business with. Very prof More

by Elev8now
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence, Tramayne Hill, Sam Hammad
September 15, 2024

the service was quick and received status updates all the way. Aimmey was very helpful More

by lakshmikanth_sajja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Sep 16, 2024 -

Murgado Ford of Chicago responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at Fox Ford Lincoln was quick and that you appreciated the updates. Aimmey will be glad to know that you found her helpful. We look forward to seeing you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 12, 2024

This dealership is great one of the best I’ve have ever dealt with. Chappy was even better. They are a thousand times better than any of the other dealers I have tried to deal with in the Chicago area. I’ More

by jerrytorpy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chappy
Sep 12, 2024 -

Murgado Ford of Chicago responded

Thank you so much for your wonderful review, Jerry! We’re thrilled to hear that you had such a great experience at Fox Ford Lincoln, and we appreciate your kind words about Chappy. It's wonderful to know we stand out among other dealerships in the Chicago area. We look forward to assisting you again in the future! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 12, 2024

My service representative Jessica was fantastic and was very informative. I’ve had really bad experiences at service dealerships (fletcher jones audi) and it was refreshing to see how attentive and kind th More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 13, 2024 -

Murgado Ford of Chicago responded

Thank you for your wonderful review, Austin! We're thrilled to hear that Jessica provided you with fantastic and informative service. It's gratifying to know that your experience at Fox Ford Lincoln was a refreshing change from your previous ones. We pride ourselves on our attentive and kind staff, and we're glad you noticed! We look forward to assisting you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 05, 2024

Nice clean place. No appointment needed for car service. Big screen TV in the waiting area. Free coffee, latte or bottled water. Vending machines available. Many v More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Lopez
Sep 06, 2024 -

Murgado Ford of Chicago responded

Thank you for your wonderful review, John! We're thrilled to hear that you enjoyed our clean facilities and the amenities we offer while you wait. At Fox Ford Lincoln, we strive to create a comfortable experience for all our customers. We appreciate your feedback and hope to see you again for your next service visit! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 01, 2024

Chappy was an engaging, friendly, and personable man with vast knowledge of the product. An overall outstanding experience, More

by rcowsert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chappy Polk
Sep 04, 2024 -

Murgado Ford of Chicago responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience at Fox Ford Lincoln with Chappy. His knowledge and friendly approach truly make a difference. We appreciate your feedback and look forward to welcoming you back next time! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 24, 2024

I bought my truck at Fox Ford in 2020 and have since been using the Fox Service Center for all normal maintenance. Each visit I’ve found the service department to be very helpful, accommodating and extremely More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Aug 26, 2024 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're thrilled to hear that you have had positive experiences at Fox Ford Lincoln's Service Center since purchasing your truck. Our team strives to provide helpful and accommodating service to all our customers, and it’s wonderful to know that we met your expectations. We look forward to seeing you again for your future maintenance needs! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 21, 2024

Chappy was our sales person. He was so nice and very accommodating.He is just a wonderful man. The dealership isnt easy access but it is so worth it. It is clean and open and More

by sandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chappy
Aug 22, 2024 -

Murgado Ford of Chicago responded

Thank you so much for your kind words! We're thrilled to hear that Chappy made your experience at Fox Ford Lincoln enjoyable and accommodating. We're also glad that you and your dog felt welcome while completing your paperwork. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 19, 2024

Grant was attentive to my needs and got me a loaner during my service appointment. It's never a stressor to service my vehicle here. That has tremendous value to me. More

by bcorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Aug 20, 2024 -

Murgado Ford of Chicago responded

Thank you for your wonderful review! We're thrilled to hear that Grant was attentive to your needs and that you had a great experience during your service appointment at Fox Ford Lincoln. Providing value and reducing stress for our customers is a top priority. We look forward to seeing you again for your next visit! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 19, 2024

Very good service! Very Clean and well-organized shop. Nice lounge area and good coffee. More

by klfa
Recommend Dealer
Yes
Employees Worked With
Wade
Aug 20, 2024 -

Murgado Ford of Chicago responded

Thank you for the wonderful feedback! We’re thrilled to hear that you enjoyed our service and appreciated our clean and organized shop at Fox Ford Lincoln. We strive to create a welcoming environment, complete with a great lounge area and coffee for our customers. We hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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