Mungenast Lexus of St. Louis

I guess I was just lucky that Mike (Medlin) answered the phone when I called to inquire about a certified ES 300h. I got complete info on the vehicle quickly. I visited the dealership the next day to look phone when I called to inquire about a certified ES 300h. I got complete info on the vehicle quickly. I visited the dealership the next day to look the vehicle over and drive it. sat down with Mike to talk numbers and within 20 minutes had a deal that I was comfortable with. I made an appointment date and time to pick up the car. When we showed up to "pick up" the car we got the royal treatment from everyone involved. Mike, Susan, Bric and Nancy all made our experience really special. Thanks guys for a great day at the best dealership we've ever dealt with. More

I can’t say enough great things about Nate Hopson at Mungenast Lexus! Having purchased over 10 automobiles here, I’ve consistently had the privilege of working with Nate, and every experience has been a Mungenast Lexus! Having purchased over 10 automobiles here, I’ve consistently had the privilege of working with Nate, and every experience has been absolutely outstanding. His professionalism, in-depth knowledge, and genuine care for his customers set him apart. Nate takes the time to understand your needs, offers valuable insights, and ensures the process is smooth and enjoyable. Mungenast Lexus continues to shine, thanks to dedicated and exceptional team members like Nate Hopson you’re in the market for a Lexus, he’s the person you want by your side. Highly recommend! More

Dealing with Mungenast Lexus of St. Louis made buying a car a pleasant experience. Our salesman, Nate Hopson was great. He set up the whole process for us. He made the process well d Louis made buying a car a pleasant experience. Our salesman, Nate Hopson was great. He set up the whole process for us. He made the process well defined and easy. The finance and technology person were all honest, up front and easy to deal with, presented all information clearly and were available for all questions. Delivery of the car was well done. More

Nate was teriffic! We started at a dealer close to where we live and had to haggle back and forth. Nate got us the best deal and really worked hard for us. He made t We started at a dealer close to where we live and had to haggle back and forth. Nate got us the best deal and really worked hard for us. He made the experience of purchasing a car fun and easy. Bric Flint in finance was outgoing and made the process fun and easy. More

Nate Hopson did a great job finding the car we wanted and taking care of us the whole way through. taking care of us the whole way through. More

Nate and the rest of the personnel were very easy and great to work with. They kept everything very easy. great to work with. They kept everything very easy. More

Jackie was amazing! !! Love my new Lexus 350h. White glove service all the way. Drove it for the first time today and WOW!!! It was worth the wait. The follow ups were sp !! Love my new Lexus 350h. White glove service all the way. Drove it for the first time today and WOW!!! It was worth the wait. The follow ups were spot on and seamless experience. More

Purchased a car recently at this dealership location with Jackie Stege and she is beyond wonderful and attentive to customers. She listens and addresses all your questions and concerns very efficiently. Majo Jackie Stege and she is beyond wonderful and attentive to customers. She listens and addresses all your questions and concerns very efficiently. Major KUDOS to her! The same thing cannot be said however for the two managers we worked with that day. The sales manager Kyle Blake was downright condescending and patronizing and the finance manager Richard Martin acted as if he was being so bothered by his own job, rushing us through the signing process and bristling at being asked questions when he was supposed to at minimum explain the Truth-in-Financing form and the information in it. And maybe pick a different office location for the signing process as his office reeks of cigarette smoke. More

I had the best experience buying Lexus RX 350h with Roy Hawkins at Mungenast Lexus of St. Louis. He was very knowledgeable, never rushed me, and answered all of my questions. I never felt like he was try Hawkins at Mungenast Lexus of St. Louis. He was very knowledgeable, never rushed me, and answered all of my questions. I never felt like he was trying to be pushy or rush me to make a decision. I am very happy with my purchase and would definitely recommend Roy and Mungenast to all of my friends. I will be back to purchase another car when the time is right! More

I LOVE my new car! It is my first “big girl” purchase and Nate Hopson and the people at Mungenast Lexus were wonderful in walking me through this process, getting me w It is my first “big girl” purchase and Nate Hopson and the people at Mungenast Lexus were wonderful in walking me through this process, getting me what I wanted (I wanted the NX hybrid in that cooper crest color and let me tell you it is TRICKY to find), and reliably communicating. My parents have used Nate for 3 car purchases prior to mine. My mom actually ended up getting a new one while car shopping with me. I came from Houston to get my car and the people there worked hard (and a little extra) to get me set up for success. Even taking some of the steps off my plate for when I got back home! I just really appreciate it all! AND I love my new car. More