Mungenast Alton Toyota
Alton, IL
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121 Reviews of Mungenast Alton Toyota
Found the exact car I was looking for. Gordon Carver made it an easy process. He was friendly and NOT a bit intimidating. I felt very comfortable with the entire process. Unlike some dealers where you made it an easy process. He was friendly and NOT a bit intimidating. I felt very comfortable with the entire process. Unlike some dealers where you have to try to find someone to help you, the receptionist immediately took care of getting someone, even though the sales people were in a meeting. Will come back to this dealer in the future. More
I was very satisfied with my visit to Dave Mugenast Toyota. Everyone was very friendly and helpful. Eric Krumm was a great guy to work with on buying a car. He was very informative and worked well with Toyota. Everyone was very friendly and helpful. Eric Krumm was a great guy to work with on buying a car. He was very informative and worked well with getting me an awesome deal. I love my new car and will refer everyone I know, looking for a new or used car, to Eric. Thanks Mugenast Toyota for your wonderful service! More
Buying a car was not a pleasant experience, however, Gordon was an exemption - always helpful and creative about how to get me what I wanted at the best possible price. The overall feeling of the deale Gordon was an exemption - always helpful and creative about how to get me what I wanted at the best possible price. The overall feeling of the dealership was friendly, without being smothering. I would have been better off had I gone with him from the very beginning and not shopped around. More
Everyone was very courteous and helpful with our shopping experience. They worked hard to get us the best rates and deal for our vehicle and I would recommend them to anyone looking for a new or used vehicle experience. They worked hard to get us the best rates and deal for our vehicle and I would recommend them to anyone looking for a new or used vehicle. We had some trouble with another dealership for what we were wanting, but Justin, Gordon and Dan were great and got us what we wanted. More
FIRST TIME BUYERS AT DAVE MUNGENEST WAS A BREEZE. WE FIRST TIME BUYERS AT DAVE MUNGENEST WAS A BREEZE. WE WALKED IN AND TALKED TO JEFF THE SALEMAN AND DROVE A PRIUS HOME THAT NIGHT. OUR SON-IN-LA FIRST TIME BUYERS AT DAVE MUNGENEST WAS A BREEZE. WE WALKED IN AND TALKED TO JEFF THE SALEMAN AND DROVE A PRIUS HOME THAT NIGHT. OUR SON-IN-LAW BOUGHT A PRIUS THE NEXT WEEK AFTER WE BOUGHT OURS. IT WAS A PLEASURE DOING BUSINESS WITH THEM. THANKS AGAIN! TO JEFF THE INTERNET GUY. More
I called Sid in the morning inquiring about a specific Camry that I was interested in, he smoothed the deal and gave ame a good offer. When I went there on my lunch break, I found out that the car got sol Camry that I was interested in, he smoothed the deal and gave ame a good offer. When I went there on my lunch break, I found out that the car got sold. It was my fault that I did not reserve the car. However, because I have already made the trip to this dealer, Sid and his manager, Terry, really went above and beyond to serve my needs with another car. Not only in the price, but also in the proffessionalism, respect, friendliness, and overall awsome experience. I ended up buying beautiful 2011 Camry instead of the original one. They made sure that I am happy satisfied and my all needs were satisfied. When it was time to buy the car with Tim and deal with the financial aspect, Tim Wagner was really good. He understood the process very well, he explained to me step by step what is covered and what was going to happen. We had few xxxx-ups in the way, but he handled that very proffessionaly and I was satisfied. Justin made sure that I got my title on the car and my maintenance paperwork in tact. The whole experience was really wonderful and I have already referred many friends and family to deal with this dealer. It is people like these that will encourage me to come back in the summer time to trade my other Navigator with another Toyota (do not know what yet). More
My wife and I along with eight various family members have been purchasing Toyotas from Mungenast Alton Toyota for approximately twenty years. We have been extremely satisfied with every aspect of a new have been purchasing Toyotas from Mungenast Alton Toyota for approximately twenty years. We have been extremely satisfied with every aspect of a new purchase. Gordon Carver has been our salesperson for several years and is a pleasure to do business with. The service department is great. We trust Brian Pruiett, Service Advisor, and the entire technical team. I personally believe Brian Pruiett is one of the nicest young men I have ever met. Visit Mungenast Alton Toyota and experience the difference. More
After getting really bad service from my local Toyota dealer in Springfield, IL, I went online to look for a better dealer and purchased my second Toyota from Alton Toyota via online. Geoffrey was great! dealer in Springfield, IL, I went online to look for a better dealer and purchased my second Toyota from Alton Toyota via online. Geoffrey was great! Answered my questions, sent photo and we did everything online. By time I actually went down and purchased the car, they had all the paperwork ready so I only had to give them my check, sign the papers and drive off. Less than a week later I needed to change some of the programmable features of the car and the local dealer refused to do the work because I didn't purchase the car from them. They told me pay $45 for the work or to go where I got it and I told them that it would be a pleasure! Drove down again and the service department took care of it and were done changing the programming within 10 minutes free of charge! While I was there, I pointed out that we forgot do the rebate and the quickly filled out the paperwork and sent it in for me. These guys are great!!! I will NEVER use my local Toyota dealer again. I will always drive the 75 minutes to deal with these guys because they want my business! More
Very, very happy! Other Toyota dealer in Metro-East told me I needed 1500.00 worth of work and it was not under warranty. I had my concerns, so I took it to Mungenast, who said that was not the case. Foun me I needed 1500.00 worth of work and it was not under warranty. I had my concerns, so I took it to Mungenast, who said that was not the case. Found out the real problem with my car is under warranty. If you have a Toyota, these are the folks to see! It is well worth any extra drive. More
My wife and I recently purchased our third new vehicle from Mugenast Toyota, a Venza. We returned to Mugenast Toyota because we were treated very well on our first two purchases and the Service Departmen from Mugenast Toyota, a Venza. We returned to Mugenast Toyota because we were treated very well on our first two purchases and the Service Department has been excellent when service is needed. As expected we were not disappointed when we returned to purchase the Venza. The Sales Staff was excellent, knowledgable, very friendly and helpful. Everyone we have worked with from the Sales Staff through the Finace Department and Customer Service have been great to work with. When it's time for another new vehicle, Mugenast Toyota will be our first stop. Jim More