Mungenast Alton Toyota
Alton, IL
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121 Reviews of Mungenast Alton Toyota
I have bought several new cars from Gordon Carver and have also recommended him to family and friend who have also purchased new cars. Clearly, he has to be one of the best, if not the best, new car sale have also recommended him to family and friend who have also purchased new cars. Clearly, he has to be one of the best, if not the best, new car salespeople I have dealt with and I am in my 80's. I will continue to purchase new cars from him as long as I can drive and appreciate his professionalism, candor, honesty and hard work to put a deal together. Ray Hughes More
I have known Brian for many years and he always greets me with a smile. He always knows what addtional service I need and will get me the best price with whatever coupons are available. The servcie departm with a smile. He always knows what addtional service I need and will get me the best price with whatever coupons are available. The servcie department is a fine opiled machine and is considerate of my time! More
Great experience with the deal. Above average trade in for my old car. Very competitive pricing on the new RAV 4. Easy financing and didn't have to wait very long. I've had all my follow-on service don for my old car. Very competitive pricing on the new RAV 4. Easy financing and didn't have to wait very long. I've had all my follow-on service done here and I'm very pleased. I've referred two others to this dealer and the salesperson - both purchased as well. I'll buy from this dealer again. More
Chris Kassinger, who is a mechanic in your shop, is a friend of my husband's, and he recommended we come in and look at cars on the Dave Mungenast lot. He said we would enjoy working with Gordon, so we a friend of my husband's, and he recommended we come in and look at cars on the Dave Mungenast lot. He said we would enjoy working with Gordon, so we asked for him when we came in. We initially were not terribly interested in a Toyota, and were ready to leave the lot without even driving one. However, Gordon suggested we drive a Camry to see how we liked it, and we agreed, mainly because we didn't want to be rude. We liked it quite a bit when drove it, but were still interested in looking at other cars. Gordon made us an offer that was very good, and we told him we would shop around and get back to him the next day. We looked at a Kia Optima and a Chevy Malibu, and liked both of them pretty well, but neither company could come close to the deal Gordon put on the table. Also, we considered Toyota's reputation for dependability and for resale value. Those factors, combined with the exceptional offer, led us to a decision for the Camry. My husband called Gordon right at 6 pm, which was Gordon's quitting time..."he said come on up, we'll wait for you!" He and Tim Wagner stayed better than 2 hours after his quitting time and got the paperwork done! Bottom line, Gordon offered us a great car at a good price and a great interest rate, and stuck to his deal without changing a thing. More
Friendly staff, easy to work with, good experience. We knew exactly which car we were interested in and drove away with it, at a good price, a few hours later. Our only complaint was that the finance dep knew exactly which car we were interested in and drove away with it, at a good price, a few hours later. Our only complaint was that the finance department was understaffed that day and we had to wait over 2 hours to finish the paperwork for the deal. Everyone was very apologetic for the wait, but still wasn't much fun waiting around. More
I was very happy with my experience at Mungenast Alton Toyota and with Gordon Carver. He worked very hard to match me with the car I wanted at the price I wanted. At no time did I feel pressured or rush Toyota and with Gordon Carver. He worked very hard to match me with the car I wanted at the price I wanted. At no time did I feel pressured or rushed in the buying process. Everyone was very nice and helpful. I recommend this dealership. More
My experience with Alton Toyota was really good. The customer service was great and I felt like Erica listened to what I needed. I had limited time to find a car and she had everything done inculding pa customer service was great and I felt like Erica listened to what I needed. I had limited time to find a car and she had everything done inculding paperwork in that time. I never felt pressured to buy additional warranties or anything else which normally is not the case with the sales business. More
We have purchased several vehicles from Alton Toyota over the years. Previously we purchased Dodge products then when they quit selling Dodges we converted to Toyota. We purchased a truck in January, a car the years. Previously we purchased Dodge products then when they quit selling Dodges we converted to Toyota. We purchased a truck in January, a car for our daughter in Feb and we are in the process of purchasing a 4 runner as we speak. Trading in a Dodge Durango for a new 2011 vehicle. Gordon Carver has always treated us very good with all of our purchases now and before it was just Toyota. I highly recommend this dealership to anyone looking for a great vehicle. They do what they say they will and beyond. More
Once again, it has been our pleasure to have had the opportunity to purchase a vehicle from Gordon Carver at Alton Toyota. This time a car was purchased for our granddaughter and I believe this car is opportunity to purchase a vehicle from Gordon Carver at Alton Toyota. This time a car was purchased for our granddaughter and I believe this car is our 13th vehicle purchased from Alton Toyota. Gordon Carver has been the sales person that we have always had the opportunity to work with at this dealership. He is always friendly, professional, and above all, honest. We have confidence in his knowledge of the car, and complete faith in any suggestions or recommendations that he make in connection with purchasing any vehicle. We have in the past and will continue to recommend Alton Toyota dealership to friends and family. We will also continue to recommend Gordon Carver as the sale person of choice. More
We have been doing business with Alton Toyota for about 15 years. We always have excellent service, if any issues they have taken care of them professionally and accurately. We have been completely satis 15 years. We always have excellent service, if any issues they have taken care of them professionally and accurately. We have been completely satisifed with our service. We have also recommended Alton Toyota to our friends and family More