Muller Volkswagen
Highland Park, IL
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115 Reviews of Muller Volkswagen
I just bought a 2021 VW Tiguan and traded in my 2019 Tiguan. I drove down from Madison, WI, and it was a pleasant buying experience. My salesman Jack and his Sales Manager were very customer service min Tiguan. I drove down from Madison, WI, and it was a pleasant buying experience. My salesman Jack and his Sales Manager were very customer service minded, and we were able to quickly strike a fair deal for each of us. Also kudos to Jared who found and overnighted my garage door opener that I left behind. Great service after the sale. The only negative was dealing with the F and I agent Scott. Very high pressure to buy a $3500 extended service plan and acted quite annoyed when I didn’t. I realize that his job is to sell loans, insurance and ESPs, but it is important to also be gracious when someone is paying with cash. Overall, it was a very good shopping experience, and we love our new car! More
I just purchased my 3rd certified VW from Muller. The entire experience was top notch! Not one issue from negotiation to delivery and follow up. Will recommend this dealer to anyone I know looking f The entire experience was top notch! Not one issue from negotiation to delivery and follow up. Will recommend this dealer to anyone I know looking for a VW More
My experience here @ Muller Volkswagen was very exceptional to say the least. The sales manager Randy was very informative & straight forward with me. & shot out to Mark my sales representative, he exceptional to say the least. The sales manager Randy was very informative & straight forward with me. & shot out to Mark my sales representative, he took his time explaining the features on my new 2024 Volkswagen Atlas Cross Sport SEL Premium & made sure my visit here was a good choice, he knows his job & does it well. I recommend Mark as your sales representative if you’re looking for your next Volkswagen. More
I had an excellent experience purchasing my new Volkswagen from Muller. Chris Hayman was fantastic to work with. From the first time that I walked into the dealership, to driving away with the car, Volkswagen from Muller. Chris Hayman was fantastic to work with. From the first time that I walked into the dealership, to driving away with the car, I felt comfortable with the process and the pricing negotiations. Overall I had a fantastic experience and would recommend Muller Volkswagen and Chris, Randy and the entire team highly. More
I just leased my third vehicle from Muller. One of my previous 39 mo leases came up and I knew I was going to go back to Muller for my next VW. The team is great to work with and they move quic One of my previous 39 mo leases came up and I knew I was going to go back to Muller for my next VW. The team is great to work with and they move quickly, which is very helpful. We got a great deal on our new Tiguan and we are very happy. We'll be back again! More
I recently bought a VW ID4 xxxxxxat Muller. I cannot say enough about how helpful the team was. I got a great value for my trade in. And Steve, Randy, Andrew and Mike made the process quite eff I cannot say enough about how helpful the team was. I got a great value for my trade in. And Steve, Randy, Andrew and Mike made the process quite effortless. I would highly recommend the Muller team! More
Incredibly inept dealership - went to buy a car on Memorial Day and team has zero motivation to close a deal, just letting me wander while they were completely free. Salesperson also not knowledgeable Memorial Day and team has zero motivation to close a deal, just letting me wander while they were completely free. Salesperson also not knowledgeable as he did not know the 23 ID4 do have a heat pump - pretty big deal in Chicago area! And Bernie does not know how a dealership works. Also they lowballed hard on my trade - less than 75% of CarMax offer More
Andrew was my sales person and he did a great job going over the process of leasing my new Tiguan RLine. He was patient, knowledgeable, fair, and never pushy. I highly recommend him if you’re thinking abou over the process of leasing my new Tiguan RLine. He was patient, knowledgeable, fair, and never pushy. I highly recommend him if you’re thinking about a VW from Muller! More