Muller Volkswagen
Highland Park, IL
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115 Reviews of Muller Volkswagen
Went to browse and had to buy! Went in to browse and saw crazy deals on 2017 models. Turned me into a prospective buyer. Israel was terrific and made the whole process painless. Fou Went in to browse and saw crazy deals on 2017 models. Turned me into a prospective buyer. Israel was terrific and made the whole process painless. Found a car we loved and we’re very happ. More
Honest, fair and the BEST experience! As a heads up, sorry for the long post, but this place is definitely worth-while. I wish there was an option to give them 100 stars, not just 5! R As a heads up, sorry for the long post, but this place is definitely worth-while. I wish there was an option to give them 100 stars, not just 5! Randy Freeman with Muller Volkswagen made car buying (BY FAR) the BEST experience me and my family has had!! I usually never write reviews, but I definitely feel like I need to write one for them! Let me start off with saying that this was my first time buying a brand new car. When I was initially looking at buying the 2018 VW Tiguan, I emailed a couple of places and asked around for quotes. Randy immediately emailed me back with a very reasonable quote, making to specific that it did not include any promotions that VW is offering (I really appreciate that because it makes the price super clear). After making an appointment, I was immediately greeted by the general manager and then Randy. Unfortunately they did not have a color that I wanted (dark grey), but no fret, as long as I was ok with the price/ deal, Randy promised to get that color for me by the end of the week! Test driving, agreeing to the price and everything else took only an hour and a half! Best of all, ANY add-ons (maintenance packages, extended warranties, any other gimics) was COMPLETELY optional and definitely NOT forced! Before I drove off the lot, Randy went through everything, in the car, with me. They also followed-up the next day to see if everything was ok. They also offered a "check-up" within the first month, just to check that the car is all good! I really enjoyed every bit of the interaction, and will definitely come back to have my car serviced there in the future. Thank you Randy Freeman and Muller Volkswagen! I HIGHLY recommend this dealership to anyone looking to buy a car (and already passed on the name to a co-worker wanting to buy a VW!)!! More
Great experience Friendly staff. Randy was very knowledgeable and responsive! The Atlas we wanted was not in stock, and he quickly located one and made a dealer trad Friendly staff. Randy was very knowledgeable and responsive! The Atlas we wanted was not in stock, and he quickly located one and made a dealer trade to find exactly what we wanted. More
Super easy and fair Everyone at Muller, from the owner, the sales people and the financing person, was knowledgeable and non-pushy. No one tried to oversell...they truly Everyone at Muller, from the owner, the sales people and the financing person, was knowledgeable and non-pushy. No one tried to oversell...they truly seemed to care that I was totally satisfied with the entire experience. A welcome change from the usual car buying process. More
Honest Salesmanship Made the Difference I stopped by the dealership to gather information about a 2018 Tiguan and compare it to a similar model from a different car company. After learning I stopped by the dealership to gather information about a 2018 Tiguan and compare it to a similar model from a different car company. After learning about the car and taking a test drive, I decided not to look any further. My experience with salesman Randy Freeman was the deal-maker. Not only was he professional and well informed, but he was personable and honest. I would highly recommend this dealership and Randy in particular. More
Best experience Searching the market for long time was a very unpleasant experience with sales persons pushing me to buy until likely end up to vw of hillandpark and Searching the market for long time was a very unpleasant experience with sales persons pushing me to buy until likely end up to vw of hillandpark and met Randy.He was the best and help me out to make my purchase He really help my to get what I was looking for Eventually at the buying process I realized that all the team was great. Thank you vwofhillandpark More
Honest and Professional I bought a VW Beetle and was very happy with the deal I got. A very fair trade-in offer and a very good price on the car. Randy Freeman was great to d I bought a VW Beetle and was very happy with the deal I got. A very fair trade-in offer and a very good price on the car. Randy Freeman was great to deal with. A thorough professional and a credit to the dealership. We'd buy from the Muller Group again. More
Easy to work with We found the dealership very easy to work with. Our Sales Rep, Dare, did not pressure us and seemed very helpful and knowledgeable. Overall I would ra We found the dealership very easy to work with. Our Sales Rep, Dare, did not pressure us and seemed very helpful and knowledgeable. Overall I would rate our experience as very good and would recommend them to others. More
Hard working Randy worked diligently to secure my car which was not available at their dealership! He was very helpful and certainly knows the product well! Thank Randy worked diligently to secure my car which was not available at their dealership! He was very helpful and certainly knows the product well! Thank you again I sincerely appreciate your hard work! Julie More
Good service on warranty cancellation I sold my Passat TDI back to Volkswagon and had a good amount of time left on the extended warranty I had purchased. Jerry and Danny were really help I sold my Passat TDI back to Volkswagon and had a good amount of time left on the extended warranty I had purchased. Jerry and Danny were really helpful in expediting getting the check from Warranty Solutions. Very grateful I could get back that extra cash. More