Muller Subaru

Excellent experience in buying for the 5th time I've bought five Subaru vehicles (Legacy, Outback and Impreza) from Bob Szramek over the years and cannot imagine dealing with anyone else for a strai I've bought five Subaru vehicles (Legacy, Outback and Impreza) from Bob Szramek over the years and cannot imagine dealing with anyone else for a straightforward buying experience. Glenn was also very efficient on the business end. More

Bob Szramek made buying a Subaru a pleasure We recently purchased a Subaru Outback from Muller Subaru and Bob made the experience a pleasure. We also bought a Forester from Bob last year; and t We recently purchased a Subaru Outback from Muller Subaru and Bob made the experience a pleasure. We also bought a Forester from Bob last year; and there was no question that Bob was our guy for our most recent purchase. More

Honest, professional and courteous sales person. Karl was professional, courteous, direct and honest in presenting information and working through the process of obtaining my new Forester. I look fo Karl was professional, courteous, direct and honest in presenting information and working through the process of obtaining my new Forester. I look forward to working with the rest of the dealership for service in the future. More

2018 Legacy 3.6R I worked with Bob from Muller and the Costco Auto Program. Everything went perfectly and the price was lower than I could have imagined. A very enjo I worked with Bob from Muller and the Costco Auto Program. Everything went perfectly and the price was lower than I could have imagined. A very enjoyable car buying experience! More

Amazing Experience i have purchased-leased 2 vehicles from these guys, and I must say these guys are 100% in your corner They help you every step of the way, Profess i have purchased-leased 2 vehicles from these guys, and I must say these guys are 100% in your corner They help you every step of the way, Professional, friendly, no BS Amazing experience every time thank you Thomas and Karl Love my new Subaru More

Great Job Guys!!!! I"M SO IMPRESSED WITH THE SERVICE I RECEIVED AT MUELLER AUTO GROUP!!!!!! Mueller Subaru / Volkswagen does the right thing & not the easy thing when i I"M SO IMPRESSED WITH THE SERVICE I RECEIVED AT MUELLER AUTO GROUP!!!!!! Mueller Subaru / Volkswagen does the right thing & not the easy thing when it comes to standing behind their word (unbelievably refreshing). Thank you to David Rendon for hearing what I had to say & without hesitation saying "Come in & We'll make it right". Thanks to Tony in the Service Department the next day for listening to me explain my story & asking him if it was worth my time to drive 2 hours to the Dealership for service & getting me in touch with the right people. More

Unhelpful and clearly not wanting business I spoke with Joseph Lee, so this review is for this specific employee at the Muller Subaru. Joseph refused to respond with any information requested b I spoke with Joseph Lee, so this review is for this specific employee at the Muller Subaru. Joseph refused to respond with any information requested by the customer, even with something as general as a quote for a specific car. When I inquired about two different models, he responded with phone calls and emails for me to call and a random unrequested information about his language ability (???). Over the phone, Joseph sounded very condescending from the moment I said hello. He sounded obviously frustrated after hearing I was still split between two models, and was very chastising throughout the whole phonecall. In addition to his tone and attitude, he was as unhelpful as ever, refusing to provide any information requested, telling me my reasons for why I should not do business with him (my location and my interest in multiple models). He did not sound like he wanted to help me narrow down my choices and therefore gain my business or work around my distance, which I was completely willing to do. Other dealers near his location (Evanston, Grand, Berman, etc) have worked with me with frequent and helpful communication, including the necessary information (quotes for several models, package information, etc.) and appropriate tone in responding to my inquiries. I will most likely be making my purchases from one of these other dealers. I highly recommend future customers to work with dealers other than Joseph Lee at Muller Subaru to receive the baseline respect and assistance needed in making their purchase. More

I didn't actually purchase from Muller, but I would, if given the opportunity. Muller was one of a handful of Subaru dealerships I was working with in shopping for my new car, and I found my onl I would, if given the opportunity. Muller was one of a handful of Subaru dealerships I was working with in shopping for my new car, and I found my online interaction with Ann Karpiel to be very pleasant, professional and accommodating. In the end, I bought from a dealer closer to home rather than trekking all the way up to Highland Park to save a hundred bucks or two, but I would definitely recommend Muller to anyone looking to purchase a Subaru. More

Muller Subaru - and Bob Szmarek - are terrific! In 2008 or so I bought a used Subaru Forester that I had found through an online site. It ended up being at Highland Park Motors (I think that's what In 2008 or so I bought a used Subaru Forester that I had found through an online site. It ended up being at Highland Park Motors (I think that's what it was called then) and my sales guy was Bob Szmarek. This year i was ready to buy a NEW Subaru Forester. I did a lot of research (Consumer Reports, TrueCar, etc) and when clear on the car I wanted, the amount I wanted to pay, and the amount I expected to get on a trade in (Edmunds) I called Muller Subaru and made an appointment with Bob. He was the same friendly, practical, easy to work with guy I remembered from before (and he looked no older! how did he do that?!). We test drove both the Outback and Forester (I was 95% sure I wanted the Forester but I'm a big 'due diligence' gal). He had a clearly thought out route that would allow me to experience many facets of the cars in a short time. Decision made (yep, Forester) we then went about negotiating. It was so easy, fair and pain-free! I showed him what I wanted to pay and why, he went over the numbers, did a grand total of 2 'trips to the manager" and I got a BETTER deal than I expected! Then, the whole experience got even better yet when the 'delivery assistance expert', Austin, helped me understand all the fancy new electronics (cars have changed a lot in the last 11 years). AND - I got a $25 gift care for doing the test drive and will get another gift care for coming back to do follow-up questions with Austin! What a great deal! I HIGHLY recommend Muller Subaru and Bob Szmarek! More

Everything one could hope for. I had a leak in my back left tire. I took it in to Muller and had Tony Rinchiuso as my service consultant. He explained everything and went overbo I had a leak in my back left tire. I took it in to Muller and had Tony Rinchiuso as my service consultant. He explained everything and went overboard in his courtesy and service. I told him not to wash the car since they used automatic rollers and he had it hand washed! He kept me informed of the work and gave me transportation while the car was being fixed. Just great service, the best I have ever had in over 45 years of owning a car! More