Muller Subaru

I had an excellent experience working with Marcus Bennett while trading in my 2018 outback for a 2022 Outback. Everything went as planned...super smooth transition. Thanks Again! Andrew Ray while trading in my 2018 outback for a 2022 Outback. Everything went as planned...super smooth transition. Thanks Again! Andrew Ray More

Knowledgeable and friendly staff. Answered all of my questions concerning production and delivery time, as well as breakdown of car features, pricing, etc. I’m very happy with my purchase questions concerning production and delivery time, as well as breakdown of car features, pricing, etc. I’m very happy with my purchase More

Not how I would expect to be treated at a dealership in 2021, 1950 maybe, but not 2021. Arranged for a test drive of 2021 Subaru Crosstreck (Alfredo was awesome!). The test drive was great; it would 2021, 1950 maybe, but not 2021. Arranged for a test drive of 2021 Subaru Crosstreck (Alfredo was awesome!). The test drive was great; it would be a terrific car for my son when he starts driving next year. After we were done, a salesman (Rob Johnson) spent a few minutes telling me how difficult it is to get a new vehicle now, that I should order what I want and wait for it, and shared that they are not negotiating - straight MSRP. During the conversation, he was condescending and a little patronizing. Continually looking to my partner (a man) for answers, I chalked it up to him being young. Finally, my partner got annoyed and stood up to leave. I asked a couple more questions and did not agree to commit to something (especially since they have no inventory). I said I would think about it, thanked him for his time, and left, following my partner out the door. 10 minutes later, I received a phone call from Rob; after he asked me if a mask left in the vehicle we drove was mine, he began to chastise me for leaving "so abruptly." He went on for over 5 minutes about how I should approach buying a car, that I should allow a salesperson to spend more time speaking with me, that I should not leave the dealership as that is disrespectful to a salesperson, that he was taking his time to speak to me in good faith and that my not allowing him to speak to me longer is not the best way to buy a car, that "being a good customer" meant building a relationship with a salesperson. It is hard to do that if I leave the dealership... I was absolutely floored! He then went on to say when I come back, I need to give a salesperson a better opportunity to sell me a vehicle and that he is not going to be in the industry long as he is moving on to something else - it is a good thing because he can't handle a customer walking out then he needs to do something else to make a living. If I were a man, I would never have received a phone call like that. Absolutely unreal! I grew up in the automotive industry; the last thing I need is some punk treating me like a little girl who doesn't know what she wants. More

Not happy with fact they got dirt on my white seats while checking the cabin air filter. No luck with getting dirt (grease?) off of seat. checking the cabin air filter. No luck with getting dirt (grease?) off of seat. More

We began the search for our first Subaru about three years ago and we tend to do a lot of research before we step foot into a dealership. About a year ago, we visited several dealerships initially and a years ago and we tend to do a lot of research before we step foot into a dealership. About a year ago, we visited several dealerships initially and a terrible experience at a neighboring dealer (not Muller!) caused us to put our search on pause. We reached out to a member of the Muller team who had been very helpful last year and set an appointment. The process was as easy as it could possibly be… we met with the salesperson, test drove a model that fit our needs perfectly, negotiated the price, and were out the door with a new 2021 Outback in less than four hours. My wife is extremely happy with her new car and I’m already planning to return to Muller in a couple of years when it’s time to say goodbye to my car. Thanks, Marcus and the rest of the Muller team. More

We love our new outback, and the experience at the dealership was first class. I’ve been in the business for many years and appreciate when someone truly cares and is professional. Thanks again to Har dealership was first class. I’ve been in the business for many years and appreciate when someone truly cares and is professional. Thanks again to Harry Bob and John. More

Marcus Bennet was the best! Very honest and straightforward; very friendly; and very knowledgeable! Alfredo set us up with Marcus and made sure we were taken care of. Thanks Alfredo and Marcus! straightforward; very friendly; and very knowledgeable! Alfredo set us up with Marcus and made sure we were taken care of. Thanks Alfredo and Marcus! More

I was extremely happy with my experience at Mueler Subaru. My neighbor recommended them and now I can do the same. Alex was terrific. I can’t get the smile off my face. Subaru. My neighbor recommended them and now I can do the same. Alex was terrific. I can’t get the smile off my face. More

Worked with Alex on an out of state purchase. He was responsive and direct and was very honest about the condition of my used vehicle. He personally made sure my car was loaded and even notified me the responsive and direct and was very honest about the condition of my used vehicle. He personally made sure my car was loaded and even notified me the car was on the way, even before the carrier. Big fan of Alex. Well done, sir. More