Muller Subaru

Ben and Karl provided exceptional customer service I had a very positive experience at Muller Subaru--and, specifically, with Ben and Karl--on two separate occasions in the past week. Ben spent a good I had a very positive experience at Muller Subaru--and, specifically, with Ben and Karl--on two separate occasions in the past week. Ben spent a good amount of time with me on a recent Saturday afternoon, sharing his knowledge of and enthusiasm for Subaru vehicles. When I expressed my strong interest in the 2015 Forester, Ben invited me to test drive a Forester. The driving experience was oustanding; I found that the car truly lived up to everything that Ben had described and explained to me while we were in the showroom at the Muller dealership. Karl came to greet me on that same afternoon, and I was very impressed by his sincerity and wamrth. Also, Karl seemed to genuinely appreciate the complimentary things that I said about Ben--an indication, I felt, that Karl, as the Subaru sales manager, encourages and supports his staff members. Just yesterday, I returned to Muller Subaru to purchase a 2015 Forester from Ben. Once again, Ben impressed me with his desire to answer any and all questions, to ensure that every customer feels confident in his or her choice of vehicle, and to make the overall car-buying experience positive and memorable. I am very grateful to Ben and Karl for their outstanding customer service, and, today, I am proud to be a Subaru owner! Thank you, Ben and Karl. Sincerely, Maria More

Working with Alex Kutsko was a great experience! He was knowledgeable about the product, he worked to get us exactly what we wanted, and he was a delightful person who made what is usually a nerve-wracking knowledgeable about the product, he worked to get us exactly what we wanted, and he was a delightful person who made what is usually a nerve-wracking experience a real pleasure. More

Outstanding Sales Support Alex Kutsko is a true professional. I have purchased two cars from him and a friend purchased one also. He is extremely helpful, knows the product and Alex Kutsko is a true professional. I have purchased two cars from him and a friend purchased one also. He is extremely helpful, knows the product and can make a deal happen. More

I had a great experience working with Bob, Karl and Mark. They were friendly, knowledgeable and let me make my own decision at my own pace which I greatly appreciated. They answered all of my questions and I They were friendly, knowledgeable and let me make my own decision at my own pace which I greatly appreciated. They answered all of my questions and I always felt that we were on the same side working together. I had been to another dealership and the team at Muller beat their price right out of the gate. I love the car I chose and would recommend them to anybody looking to buy or lease a car. More

This was by far the best experience I've ever had at a dealership! Karl and Bob were friendly and listened to us! They matched us up with the perfect vehicle to meet our needs. They were very profession a dealership! Karl and Bob were friendly and listened to us! They matched us up with the perfect vehicle to meet our needs. They were very professional and gave us the best deal they could! I will buy all my cars from a Muller dealership in the future ! More

Bob was very helpful, not high pressure,. He hs been very patient in helping use the features I don't understand.. It has been a great experience so far! very patient in helping use the features I don't understand.. It has been a great experience so far! More

Ben did such a great job selling us an Outback I returned a few months later to buy a Legacy. Ben has the perfect combination of belief in what's he's selling, knowledge of what he's selling and willingness a few months later to buy a Legacy. Ben has the perfect combination of belief in what's he's selling, knowledge of what he's selling and willingness to listen to the customer's needs. He makes his case strongly but is not annoying or pushy. I honestly can't think of how he could have done a better job. The man is a true expert in the mechanics of Subarus and has a gift for patiently and carefully explaining the features in simple language. I was texting and emailing with Ben often and he always responded quickly and with detailed answers to my questions. In the end I wanted a perfect balance of cost, fun-to-drive and safety. Ben helped me get exactly what I wanted from both my cars. My wife, daughter and I could not be happier. I recommend him, Karl and Muller Subaru. More

We were so impressed with the friendliness, professionalism, and knowledge of the sales person (Bob). He was never pushy, but always respectful and patient with our questions. He spent time professionalism, and knowledge of the sales person (Bob). He was never pushy, but always respectful and patient with our questions. He spent time with us to explain all details of the car we purchased and never rushed us. As I was somewhat unsure of trading in my old car as I had been pretty happy with it under most circumstances, he quietly demonstrated the strengths of the Suburu without any pressure. I am very happy with the car and know that I can call or stop by if I have any questions. I have no complaints about the entire sales process. We were both very satisfied. Please do not send me emails other than for service reminders and any recalls or info I need to have about the car. More

We had a great day at Muller. Ben was extremely helpful and friendly. We never felt pressured, and even left for an hour to grab lunch so we could think more about this large purchase - we weren't hassled and friendly. We never felt pressured, and even left for an hour to grab lunch so we could think more about this large purchase - we weren't hassled to stay. Ben let us test drive all the cars we wanted, and also explained the different pricing for purchasing versus leasing. Once we chose our car, Ben was very knowledgeable about Subarus and took us through the Outback's features. Ben's manager was also very nice, as was Keith, the finance manager, and the cashier. We noted how friendly the entire staff at Muller Subaru seemed - it seems like a genuinely happy workplace. More

As a single female buying a new car, it is very hard to find a saleperson that takes you seriously. They usually ask if you would like to bring your husband in with you....annoying! Bob did not do that. He find a saleperson that takes you seriously. They usually ask if you would like to bring your husband in with you....annoying! Bob did not do that. He spoke to me in a respectful manner and was very through answering my questions. I was very pleased with my experience. I had a remote starter put in and it is not working to my satisfaction, so I called Bob tonight and he told me to bring it into the service in the morning and they will make it right. Good to know... More