Muller Subaru

Bob was very helpful, not high pressure,. He hs been very patient in helping use the features I don't understand.. It has been a great experience so far! very patient in helping use the features I don't understand.. It has been a great experience so far! More

Ben did such a great job selling us an Outback I returned a few months later to buy a Legacy. Ben has the perfect combination of belief in what's he's selling, knowledge of what he's selling and willingness a few months later to buy a Legacy. Ben has the perfect combination of belief in what's he's selling, knowledge of what he's selling and willingness to listen to the customer's needs. He makes his case strongly but is not annoying or pushy. I honestly can't think of how he could have done a better job. The man is a true expert in the mechanics of Subarus and has a gift for patiently and carefully explaining the features in simple language. I was texting and emailing with Ben often and he always responded quickly and with detailed answers to my questions. In the end I wanted a perfect balance of cost, fun-to-drive and safety. Ben helped me get exactly what I wanted from both my cars. My wife, daughter and I could not be happier. I recommend him, Karl and Muller Subaru. More

We were so impressed with the friendliness, professionalism, and knowledge of the sales person (Bob). He was never pushy, but always respectful and patient with our questions. He spent time professionalism, and knowledge of the sales person (Bob). He was never pushy, but always respectful and patient with our questions. He spent time with us to explain all details of the car we purchased and never rushed us. As I was somewhat unsure of trading in my old car as I had been pretty happy with it under most circumstances, he quietly demonstrated the strengths of the Suburu without any pressure. I am very happy with the car and know that I can call or stop by if I have any questions. I have no complaints about the entire sales process. We were both very satisfied. Please do not send me emails other than for service reminders and any recalls or info I need to have about the car. More

We had a great day at Muller. Ben was extremely helpful and friendly. We never felt pressured, and even left for an hour to grab lunch so we could think more about this large purchase - we weren't hassled and friendly. We never felt pressured, and even left for an hour to grab lunch so we could think more about this large purchase - we weren't hassled to stay. Ben let us test drive all the cars we wanted, and also explained the different pricing for purchasing versus leasing. Once we chose our car, Ben was very knowledgeable about Subarus and took us through the Outback's features. Ben's manager was also very nice, as was Keith, the finance manager, and the cashier. We noted how friendly the entire staff at Muller Subaru seemed - it seems like a genuinely happy workplace. More

As a single female buying a new car, it is very hard to find a saleperson that takes you seriously. They usually ask if you would like to bring your husband in with you....annoying! Bob did not do that. He find a saleperson that takes you seriously. They usually ask if you would like to bring your husband in with you....annoying! Bob did not do that. He spoke to me in a respectful manner and was very through answering my questions. I was very pleased with my experience. I had a remote starter put in and it is not working to my satisfaction, so I called Bob tonight and he told me to bring it into the service in the morning and they will make it right. Good to know... More

I bought a new Outback. Via email, I received 5 very competitive quotes from 5 dealerships in the area. Muller was the most competitive quote but also the most geographically desirable so I went there. competitive quotes from 5 dealerships in the area. Muller was the most competitive quote but also the most geographically desirable so I went there. My salesman was no pressure and honored the online quote to the penny. Very nice courteous guy as was everyone their. A very no hassle experience with no extra sales push. Great experience for me. More

I was in the market for a new car because I got into an accident with my Miata and it ended up getting totaled. I was out of the country for vacation the week following the accident, which lead to another accident with my Miata and it ended up getting totaled. I was out of the country for vacation the week following the accident, which lead to another week of being gone for work. In that time, I began my search for a car and came across Muller Subaru's BRZ listing online. I asked for a quote for the "e-price" and got an email from Ann right away with a lower than expected number. I've had experience with some shady dealerships before, so I came in skeptical after getting an "e-price" online. But that skepticism was quickly swept away. I threw many questions at Ann to understand the price and specs of the car. She answered them with ease (and enthusiasm) and I figured it was exactly what I was looking for, so I came into the dealership early Monday morning. I ended up working with Jeff the rest of the way. We went for a test drive, did a look over on the car, he honored the price I was quoted via email, got me financing at a fantastic rate, and I was signing papers in no time. Again, I've had bad experiences before, but I was feeling good about everything...too good. But in the end, everything was so smooth and was done with little pressure. Jeff was honest and knowledgeable and I really appreciated that. I also got to meet Ben, who is another salesperson at the dealership, and a BRZ owner as well. We got to chat specifically about the car and he showed me how enthusiastic he was about the car. Muller has a great sales team at this dealership. Of the few cars I've bought so far at dealerships, this was the most satisfying experience I've had. This is the way things should be when buying a new car. Highly recommended. More

I had a wonderful experience at Muller Subaru and Benjamin was a huge part of that. He was extremely helpful and patient, and I never felt rushed or pressured. Not only did he take the time to help m Benjamin was a huge part of that. He was extremely helpful and patient, and I never felt rushed or pressured. Not only did he take the time to help me find the car that best suited my needs, but I couldn't be happier with the price I ended up with. Benjamin is extremely personable which made for test drives that I actually enjoyed. I normally wouldn't take the time to write a review, but I was extremely impressed by Benjamin's attention and consideration when it came the needs of his customer. He also has a Chive mug, turns out he's a real person, not just a salesman! KCCO! Overall, the best car buying experience I've had in a long time. More

After having past awful car buying experiences, I went in expecting a fight. I went in expecting to look at a specific car, I got there and found out it had been sold the day prior. I was a bit put off by expecting a fight. I went in expecting to look at a specific car, I got there and found out it had been sold the day prior. I was a bit put off by this lack of notification by their on-line person Ann who I was communicating with. But Ben was very helpful in showing me other option. I wanted things to be as simple as possible, no back and forth no sense. Ben was able to locate the exact Outback I was looking for and in a few simple e-mails we settled on a GREAT PRICE! I went in the next day expecting the rug to get pulled out from under me, but no the price stayed the same and the sale went as easily as one could only dream of! Ben was great and patience with showing me all the feature of the navigation and how to work the car. Ben is someone we will continue to buy cars from. I cannot say enough good things about him. He was NEVER pushy, always kind, honest and straight forward. If you are looking for an amazing car buy experience go see Ben, you won’t be disappointed. Even after the sale he was kind enough to set up an appointment for me to have some additional purchased accessories put in, he could have easily given me the service number, but he took the extra step to take care of this for me. Who does that anymore!! THANK YOU BEN! More

My wife and I purchased a new Subaru Outback from Muller Subaru in Highland Park, IL. Jeff Spivak helped us through the buying process and answered all our questions and made us feel comfortable with the p Subaru in Highland Park, IL. Jeff Spivak helped us through the buying process and answered all our questions and made us feel comfortable with the purchase. I would recommend this dealership and Jeff Spivak to friends, colleagues and loved ones. It was as a painless and enjoyable process. I look forward to a long relationship with this dealership. Jason Saikin More