Mountain View Ford Lincoln - Service Center
Chattanooga, TN
122 Reviews of Mountain View Ford Lincoln - Service Center
The transmission service was good and I appreciate the use of a courtesy vehicle. However, after fixing the transmission, the O2 sensor started tripping the check engine light. My service advisor called a use of a courtesy vehicle. However, after fixing the transmission, the O2 sensor started tripping the check engine light. My service advisor called and quoted me a high price for the replacement of the sensor and told me that it was coincidence and that it was the cost was my responsibility. I’ll be using another service center moving forward after the unwillingness to work with us at all. More
Joe was great to work with . Always informative and straightforward. The videos were great! Good job! Always informative and straightforward. The videos were great! Good job! More
Great service and professional tech. Appreciate the thorough diagnostic that was reasonable based on manual time frames and main reason my car was brought in for repair of motor blower. Appreciate the thorough diagnostic that was reasonable based on manual time frames and main reason my car was brought in for repair of motor blower. Austin was a thoughtful and informative tech. Thanks for taking care of Me. More
Awful customer service, never acknowledged your standing there, I have had to take back the car three times after oil change. Dust cover comings almost off so they never put it back correctly after service there, I have had to take back the car three times after oil change. Dust cover comings almost off so they never put it back correctly after service More
Service was convenient. I appreciate getting my software repaired without having to wait at the dealership. The tech was courteous and efficient. Thank you. I appreciate getting my software repaired without having to wait at the dealership. The tech was courteous and efficient. Thank you. More
I had an excellent experience with John Greene and Mountain View Lincoln. John was a big help As he guided me through the process.He explained every step. It was a pleasure working with him and Mounta Mountain View Lincoln. John was a big help As he guided me through the process.He explained every step. It was a pleasure working with him and Mountain View Lincoln. I have used the service department for several years and have always had a good experience. When people ask where would I go to buy a new vehicle. I say Mountain View dealership. Thank you Mountain View Lincoln and Join Greene More