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Mountain View Ford Lincoln - Service Center

Chattanooga, TN

4.5
126 Reviews

126 Reviews of Mountain View Ford Lincoln - Service Center

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June 20, 2025

Everyone is friendly and professional. I like the way the service area is laid out. More

by DPOEHLEIN.DM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominik Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Thank you Kenny Cones for settling up me with Jason in service department Jason got me in and out with a new battery. Thank you Mt View Ford. A service we can depend on. A.Pelfrey More

by SPICETIME
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Jason
June 20, 2025

We’re from out of town, here for a softball tournament and they got us in right away. Jose even offered the valet service to take us to the field and pick us up when our truck was finished. They quickly d More

by Esparza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in Service and the valet team.
June 19, 2025

Great experience. Returning my vehicle to me after the repair was very much appreciated. I only had to walk out of my office and take the truck from valet. I did not h More

by JRW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Joe
Jun 19, 2025 -

Mtn. View Ford responded

JRW0, thanks for the kind words. Pick up and Delivery, as well as the new Mobile Service feature are two super convenient offers by Mtn View Ford. We've tried to advertise so that more customers know about this. It puzzles me why more don't take advantage of these huge time saving offers. See you next time. Well, we won't actually se YOU, but we will see your Ford next time!!! lol.

June 19, 2025

The guy who set up appointment for recall air bag went above and beyond his job God bless you sir I appreciate you More

by ANDREABLACKMON2997
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
June 19, 2025

They never disappoint. The dept manager, Todd Landers, is one of the most responsive and helpful dealer service folk I ever work with. Great team. More

by DONNY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Landers
June 19, 2025

Mtn View has excellent service and their text communication is very efficient. Thank you very much More

by FRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I had received a recall on our 2015 Explorer. I called Mtn View Ford and they made an appointment, within 5 minutes, for me to bring it in the next day. Well pleased with the young lady that made More

by JIMWHITE175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
June 19, 2025

Everyone was very helpful and courteous. Waiting area was nice, but a bit to cool. Coffee and water while you wait was nice. More

by jbd0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Pentzke on service department
June 19, 2025

Excellent service. Jason was a very good service representative. He kept me up-to-date and went over all the services performed in detail. More

by TTEAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, 5 stars
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